Tag: digital marketing

8 Influencer Marketing Strategies that Work

If you are hearing the term ‘influencer marketing’ a number of times these days, there is a reason behind it. It is one of the most popular strategies for companies across the world, according to few surveys conducted. The process of aligning with those who can influence your target audience is what is called influencer marketing. By aligning with people who can initiate action among your target audience, you will stand to gain more prospects, leads and finally customers. However, there is a method to influencer marketing. In this article, let us take a look at 8 useful tips that will help you to kick-start your influencer marketing campaign. Study your audience Before you begin to choose your influencers, start with your own intended audience. Most companies choose to ignore the specificities of their target audience. Use advanced metrics and Big Data to analyze what your audience likes, who might influence them, what their sub-cultures are, which psychographics they belong to, etc. Use this data to create a map which helps you better understand the kind of influencers that will initiate action. After all, the most important goal of influencer marketing is to get those influencers to initiate action in your favor. And for this, you need to start with analyzing your own audience. Choose your influencers wisely Choosing influencers needs to be done very carefully. Begin to identify the kind of content that your influencer publishes on social media and elsewhere. Identify the media through which they communicate and confirm if this aligns with your own audience. Ensure that their location is relevant to your audience. Finally, do not forget to check the quality of their content. Content needs to be professional. If they are tweeting in poor English language, then they are probably not the right influencer for you. Also, ensure that their opinions align with your business strategy. Analyze influencer content Influencer content could be in the form of text, images or videos. Depending on which media they choose to communicate, one of the other forms of content will be more popular. If your prospective influencer is a blogger, then ensure that they consistently blog about industries, products or topics that align with your products or services. It also helps if your influencer is a thought leader in the area of your expertise. Let us say you sell clothes on a small ecommerce website. An example of your perfect influencer would be someone who shops online, and shares selfies on Instagram or Twitter about their recent purchases. If they are blogging about fashion tips, they could be an even better choice. Analyze influencer audience Once you analyze influencer content, ensure that they have enough audience of their own. This way, you will not only gain access to their content but also to their audience, who will most likely be your intended target audience. Look at variables such as gender, the home situation of the audience (do they have children, are they married, etc), geographical data, etc. There are dozens of variables such as these which will help you to identify audience attributes. If your influencer has a very diverse set of audience, it may actually work against you. Your message may spread itself too thin. Manage influencer relationship Once you identify your influencers, begin to build a relationship with them. Start being responsive to their posts and communicate your expectations with them. If they agree, ensure that you compensate them for their efforts adequately. A disgruntled influencer will cause you more harm than the benefits a happy one might provide. Encourage your influencers to tell authentic stories, guide them with your strategy and help them understand the kind of content you expect from them in return for compensation. Ensure that your influencers’ activity is monitored and tracked, not in a creepy way, but to ensure that their stories align with your marketing strategy. Manage content Now that you have influencers and have identified their audience, it is time to start managing the content they produce for you or the way they distribute the content you create. Learn to repurpose the content that your influencers create. If they write a blog that is helpful to sell your product or service, a part of that blog could be published on your website as a testimonial. Of course, you will need to seek your influencers’ permission to repurpose content if they have created it. It is also important that you manage content distribution properly. Make sure you don’t mislead anyone While all this sounds good on paper, when you begin to engage in influencer marketing, things can go quite awry. This is mostly because companies often do not communicate in a transparent manner with their influencers. When this happens, the content strategy may go haywire, the trust may be lost, influencers may feel disgruntled, or worse, influencers may alienate their audience. For this reason alone, you need to be as clear and transparent as possible. Ensure that you do not mislead anyone, neither your audience nor your influencer’s audience. Most importantly, do not mislead your influencers. Measure performance The most important part of influencer marketing is measurement. You need to quantify the results and check if you are getting what you are investing for. Start tracking posts, shares, tweets and the comments that your influencers elicit. Measure the impressions and engagements and make sure that you continuously evolve your strategy. While you are at it, try to also monitor the emotions and sentiments that these posts generate among the audience. Measuring the performance of influencer content will help you to calculate Total Media Value. Even more important, you will be able to track your ROI. As you can see, influencer marketing is a complex and continuous activity that requires your sustained efforts. Without a proper plan, influencer marketing may not work to your advantage. However, when it is done properly, it will help you achieve your business targets quite easily.

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How to Make Digital Marketing More Human

We have heard it all before, and seen it all before, how technology has eclipsed our lives. There is almost nothing that cannot be automated today, and word is spreading over that artificial intelligence will soon take over many tasks that humans previously do. While all this reduces human errors and reduces costs, the most important glue that binds society together is missing. Too much technology reduces human interaction, and the lack of human touch can be a cold and dark experience. This is the reason why certain jobs such as those of a nurse, psychotherapist, healer, religious minister or for that matter, even that of a journalist will never be automated. However, the influx of technology in other areas of life has made people weary of automation and technology. With more and more companies investing in digital media and social marketing, questions are being raised about the missing human factor. Thankfully, digital marketing does not automate everything completely. Instead, it retains a human touch while also using technology to our benefit. This is probably why digital marketing is still one of the more human technologies around. In this article, let us take a look at how you can make your digital marketing more human, so that your target audience does not feel alienated or overwhelmed by technology.   Don’t automate everything   While there is technology that helps us to automate almost everything that we do on social media, thanks to artificial intelligence and chatbots, do not do it. Automate only certain posts and hire social media executives to interact personally with audience. This is very important because if people simply keep receiving automated messages, they will lose interest and move ahead. It is important to insert human emotions and interactions in between.   Take time to engage with your audience   Once you have enough audience on social platforms, take time to engage with them. Do not just schedule posts and let the chatbots do all the work. Spend time talking to your loyal followers and recognize or appreciate when they have something positive to say about you. Digital marketing only works when there is ample communication and engagement between you and your followers. This is something that should be borne in mind.   Share posts about your work culture   People often like to see images that depict human actions. If you are having an event in your office, share those pictures. If your CEO meets another CEO, take pictures and upload them on your social profiles. Use these images tactfully so that they are part of the brand narrative. Ensure that you share content and images with respect to your work culture and employees, as that brings a human face to your company.   Customize marketing messages   Marketing messages should not be formulated in a ‘one size fits all’ template. Instead, explore buyer personas of your target audience and come up with a different marketing message for each demographic. Explore and study different demographics and psycho-graphics of your target audience. Everyone is not the same and the same marketing message will not appeal to everyone. When you customize your messages to suit individual tastes, you will come across as a more human-oriented company.   Do not try to sell constantly   While automating and technology are mostly to blame for the lack of human interactions, aggressive marketing messages can also seem too business-like, and may put off your audience. Do not try to sell all the time. Instead, share informative blog posts that help your audience to understand something unique about your product or service. Try to engage with your audience and seek personal opinions about your products and services.   Answer questions and ask questions   There is nothing that is more ego-boosting than being asked for advices or when one is asked questions. Even if you know something, try and ask questions to your followers, as long as you do not come across as misinformed. Similarly always try to answer questions that people leave online, if you feel that person may be a possible prospect. All this helps in showing that you have a human side to you and that you are not just aggressively marketing your products and services.   Invite and reward loyal customers at offline events   Another strategy to show your human face is to actually meet your target audience offline. Select people who have engaged with you online, and invite them for a retreat or an event organized offline. This will provide you with ample time and opportunity to interact with your loyal customers. Most importantly, this can prove to be an important photo-op session so that the very same photos can be shared online again, as part of your digital marketing strategy.   Remember important life events   Always remember to wish your target audience when their birthdays or marriage anniversaries arrive. Even if you do not have that data on your system, sometimes people voluntarily share these messages online. When they do, use this as an opportunity to build rapport and wish them. It does not have to be just birthdays or marriage anniversaries. You could also wish your target audience when they graduate, get a new job, give birth to a child, or when their pet’s birthday is celebrated. Stay human, start interacting and engaging It is being increasingly noticed that people are not happy with the way we are pushing technology on them. While digital marketing is a great way to drive home our marketing messages, there is an important need to keep things human. Do not try to automate everything and find time to engage your audience. Begin to share posts about your office culture and show that you have a human side to you. Also, don’t sell or market aggressively and instead, customize your marketing messages. Help people to find answers to their queries and also seek their help when you need some information. Reward your loyal customers and remember their

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Was Changing Instagram’s Logo a Bad Idea?

A few months ago, Instagram changed its logo. The familiar icon was replaced by something less defined and more minimalist. There was a lot of hue and cry initially but all that seems to have settled down. Instagram is still being used, and people are still sharing pictures. Most people have also forgotten what Instagram’s older logo looked like. Well, not really, but nobody seems to be paying attention to Instagram’s new design anymore. This is a luxury that very popular brands enjoy. If Nike redesigned its logo today, it will still be the same popular that it is today. Of course, people are going to get mad and investors may start selling their shares en masse. Yet, Nike will continue to make the great shoes it already makes, and will continue to appeal to a newer generation. Similarly, Instagram is now releasing Snapchat-like features, with 24-hour validity for some pictures. It is also enabling its users to disable hateful comments. And life goes on. Nothing really has changed for Instagram in the last few months, after it changed its logo. [php snippet=1] There are a few things that we can learn from Instagram’s logo change and what it teaches us about rebranding. Changing logo is not a catastrophe A lot of companies believe that a logo must never be changed and that if it is, the unthinkable might happen. This is not true. Changing logo does not lead to a catastrophe. It does not alienate your users or customers, though they may not receive it well initially. Changing a logo is also not a threat to your company that should always be avoided unless necessary. On the other hand, a logo change could be an opportunity in the right direction. If your current logo is kind of boring you already, there is no reason why you should not get a new one designed, or at least make changes in the existing one. Changing a logo may bring a lot of benefits, such as new followers, new customers and the ability to appeal to a different demographic. For example, Instagram’s new logo is very youthful, and is likely targeted at Generation Z, the upcoming generation. People’s memory is often short-lived People may complain and dislike the logo change initially. Yet, after a while, they tend to forget how the first logo looked. A survey that was recently conducted revealed that most people were unable to describe what a logo looked like, after it was changed 2-3 months previously. This indicates that people’s memory is short lived. They do not remember design very well, and they get used to the changes. It is similar to people complaining when furniture is moved in the drawing room. Yet, after a while, they forget where the chair was initially kept or the couch was previously placed. They begin to accept and even start liking the new position. Similarly, people may dislike changes made to an existing logo. However, after a while, they will embrace it and forget the previous one. Adding new features will compensate for unpleasant changes If your new logo is not accepted by a large section of your target audience, there is no need to worry about it. This very large section will soon forget what they were angry about. However, you should ensure that while they are displeased about the logo change, they do not jump ship and go toward your competitor. For that, you will need to compensate the changes made to your brand with some new features that are appealing. This is easy to do, as evidenced by Instagram. Soon after making changes to its logo, Instagram added several new features, with the most memorable one being a Snapchat-like feature, where photos can be set to vanish after 24 hours. Rebranding may sometimes be necessary The very reason we change logo is because the current one may not be representative of your brands. The current logo may also not be fetching you the results you need. This means, you will need to rebrand your products and services and use a new logo. Studies show that a logo change usually brings in new customers. If you are truly looking for new customers to approach you, a rebranding strategy may work very well in your favor. All you need to do is to make changes to the existing logo or get a completely different one. As stated before, it is not going to matter whether your new logo is liked initially or not. Sooner or later, people will embrace the new version and forget the older one. This is just how the human mind works. Just to be sure, get your logo designed by professionals and do not make attempts to change them yourself. Take home message As you can see, changing one’s logo is not a big deal. If you do not like your existing logo, you can always change it. It does not matter how long it has been used, and how popular the logo is with your fans. In other words, changing one’s logo is not such a big deal. Moreover, with time, people forget what the previous logo looked like. They will begin to relate to the newer logo the same way they embraced the previous one. This has got something to do with people’s memory patterns. If your new logo is not well received, you still have a right to go ahead with it. After all, you probably have a wonderful mission behind the logo change. Nevertheless, adding new features may help to compensate negative feelings about logo change. People are more likely to ignore what they don’t like, and embrace what they like. Finally, rebranding in the way of changing a logo or design is important. Sometimes it is eve necessary. This means, your company may not do well if the current logo isn’t doing what it should. Get expert opinions and decide if you want to change the logo or stick with

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Top Tech News; 28 Sep 2016

Forget Allo, Use Signal Instead If Google’s Allo scared you away with its less-than-secure record keeping practices, you can use Signal on your desktop now. Praised by Edward Snowden and other whistleblowers and security experts, Signal has been available on iOS and Android as a highly encrypted service. Now, the app can be used on desktop too. #apps Dynamics CRM to Feature Smart Assistant If your company uses Dynamics CRM as the main customer relationship management software, you can now look forward to a mobile-friendly relationship assistant. Microsoft announced the feature soon after Salesforce announced it was bringing AI to its Sales Cloud. The AI-fueled assistant will notify Dynamics users if there is any action they should take. #crm #AI WeChat Announces Apps within an App WeChat, Tencent’s popular chat application will now feature web apps within the app. This will help users to avoid installing apps to perform various functions. Developers can now work with video, GPS, WeChat pay and other APIs within the app. Only time will tell if the ‘app within an app’ concept will work or not. #development Facebook Apologizes for Displaying Skewed Video Metrics Facebook admitted that a key metric of its video viewership was erroneously being displayed in an amplified manner. The metric for average user time on videos was displayed incorrectly, misleading users to believe the videos were viewed for much longer. This revelation may affect Facebook’s reputation in the area of video advertising. #digital #marketing Cisco and Salesforce Team Up on CRM, IoT and Cloud Cisco and Salesforce are coming together to develop new services in IoT and CRM. Both the companies want to complement each other with this new partnership and offer more integrated solutions to customers. This includes a number of cloud-based solutions too. #corporate #crm #IoT #cloud

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Top Tech News; 27 Sep 2016

  Get People to Change Those Yahoo Passwords, Now! If you haven’t already changed those Yahoo passwords, it is probably time you did. 500 million accounts have been compromised, and Yahoo blamed it all on a state-sponsored actor. Things aren’t going well with Yahoo, and this might be one of the last nails in the coffin. Yet, you should hurry up and ask everyone you know to change passwords, especially your employees. #security 86 Percent Do Not Cycle Their Passwords A survey conducted by BeyondTrust revealed that 86% do not regularly cycle their passwords. This means, many of your employees may be putting your enterprise security at risk. Of the 14% who do cycle their passwords, only 3% monitor their systems in real time. 52% are not even doing enough to counter known risks. Probably you need to hold a security related discussion at office? #security More Than Half of JVM Developers Embrace Microservices In a new survey of 2,100 JVM developers, it was found that more than 50% of them embrace microservices to enhance speed and agility. Microservices are modular and granular at the same time. This means, if there is a failure to a microservice, it does not affect the entire application. The Lightbend survey further found that corporate culture was a hindrance in adopting microservices. Time to do something about that. #development NYU Professor’s Coding Rainbow Project Goes Viral If you are planning to learn some coding yourself, or at least find videos which help in doing so, there aren’t many online. New York University lecturer Daniel Shiffman has uploaded a series of videos called Coding Rainbow, which is already going viral. Check these videos out, and they surely will help you or your employees, especially those interns. #development Don’t Personalize Digital Marketing to the Point of Depersonalization Internet is increasingly leading to a sense of depersonalization and homogeneity, all thanks to increased personalization, this report alleges. Self similarity is apparently not limited to physical world, but is creeping to digital marketing, Internet and social media too. This essay a makes a case against the overuse of personalization, which leads to homogeneity, and that, is not good for digital marketing anyway. #digital #marketing

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How to Reach New Customers amidst Online Noise

There is a lot of noise out there, with blogs becoming the norm for every company to reach their target audience, and also to boost traffic to the website. There is also a lot of noise originating on social media, with every company making claims and with people talking about these companies too, without much basis or evidence. Some rate certain products and services highly and some, poorly. Yet, one can never tell if these reviews, blogs, or social conversations are unbiased or if they come with certain shady intentions. Nevertheless, if you are selling genuine products and services, there is a way to reach new customers amidst all this online noise. The main modus operandi is to persist. Persistence pays off very well, especially when it comes to remaining online, and remaining relevant. Companies that are looking at making a quick buck will usually lose interest in blogging or in social media campaigns, which need to be ongoing and relevant throughout. These companies often tend to be erratic and sometimes even dramatic, when it comes to posting online. Much of online noise is from companies like this. On the other hand, genuine companies that really want to inform their target audience and still reach new customers tend to be persistent with their content marketing efforts. This is because; they truly have something lasting to contribute. To reach new customers online despite the noise, here is what you should be doing: [php snippet=1] Slow and steady wins the race When it comes to content marketing, you need to be slow and steady. What does this mean? Should you post 4 blogs a month or 8? Or should you post 20 blogs a week? The answer really depends on your ability and also, what you can provide to the community. If you run out of topics or information related to your product or service, you will not have much useful content to write after a while. So, probably, it is a good idea to remain slow and steady, and publish as much content is required. This could be anywhere between 4 and whatever number you would like to publish. Just ensure that you can blog for years, and not weeks or months. Be patient and persistent Rome wasn’t built in a day. Likewise, your content marketing strategy cannot be solidified within a month or two. It takes time to get the strategy going, and it takes even longer to see the results. However, when you start seeing organic traffic coming your way, you will realize that your efforts are well worth it. However, you need to be patient and persistent in your approach. With patience, you will research better, publish more often without feeling pressurized and you will be able to publish regularly, instead of going on an overdrive and then not publishing at all. Do your research Before publishing any blog or post, you need to research your topic well. Most blogs published today are not well researched, and they are simply published to generate traffic. You should not publish anything with traffic in mind. You should consider every content piece of yours to be a sales document, which will last for a long time. This requires a lot of research. Put together resources, studies, numbers etc before you publish a post. Develop a content niche You cannot possibly publish blogs on all topics related to your field. You should not be doing that anyway, as that will likely seem like noise to your readers. The more general your topics are, the more chances of your message getting diluted. You need to find that sweet spot where you do not come across as a person with an obsession for topic specificity, and at the same time, you do not become so vague that your message is lost. Be genuine in your communication There is nothing worse than inauthentic messages and blogs. You need to develop your own voice and provide content that is engaging. Engage with your readers in a manner that is authentic and honest. Do not communicate in a manner that does not come across as genuine. Being genuine helps you to connect with readers, and they will be more amenable to receiving your sales message. After all, you need to be making those sales happen at the end of a content marketing campaign. And, content marketing campaigns do not end. They go on. The take home message As you can see, online noise can be a very annoying problem to handle. There are a number of companies out there, all trying to create a buzz about their own products and services. With so much of noise online, it becomes difficult for you to stand out, yet, all is not lost. Most of the companies tend to be either creating noise for the sake of attention or for the sake of grabbing as many customers as possible. The good news is, content marketing is not something that will pay off dividends overnight. It needs a slow and steady approach. If you have a genuine product or service, you can be persistent with your content marketing strategy and remain relevant for a long time. The take home message is that you should be slow and steady with content marketing efforts and that you should not look for quick results. You must be patient and persistent, and always look towards creating content assets that will last for years and that which will remain relevant even after a long time. Before publishing anything online, do your research. Ensure that all your content is backed or supported by research. Do not create content that is only remotely connected with your actual product or service. Find your niche and develop content that is relevant. In other words, develop a niche. Most importantly, be as honest and genuine as you can be, when you communicate with readers and followers. This will help you to stand out from the rest of the noise online.

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What Is Fluid Typography?

Responsive design is a great way to ensure that websites fit any screen size – computer, tablet or mobile phone. Responsive design is the gold standard of web design today. Yet, there seems to be very little effort towards making typography responsive too. While typography remains responsive on a responsive website, they are not ‘fluid’. What we mean by this is, typography does not automatically change its size according to the screen size. Web developers need to specify dimensions and this is quite unnecessary. Fluid typography resizes itself automatically no matter what the device’s screen width is. It is intuitive, practical and far more effective than responsive techniques. In responsive typography, type changes only at the breakpoints which are set. Fluid typography on the other hand readjusts itself smoothly. This helps in increasing readability of websites, no matter where they are visited from. After all, it is increasingly becoming clear that typography is far more important than design, as we want people to read text, and not just be impressed by the great design. [php snippet=1] Starting with fluid typography To build a website with fluid typography, you will have to tinker with viewport units. An easy way to begin with fluid typography is to understand what viewports are, and then begin to work with them. A viewport is a polygonal viewing region and its dimension differs in percentages. You will also need to control your viewport units by setting a minimum and a maximum size for fonts. The rate of scale can be similarly controlled too, and this is another crucial part of building a fluid typography-based web page. The next step is to maintain an ideal line length. Next, a modular scale ensures that everything looks ‘correct’. Robert Bringhurst’s ‘The Elements of Typographic Style’ as a resource guide to learn more about fluid typography is highly recommended. Different modular sizes need to be set for different screen sizes, and this means you need to specify how large your headlines need to be than the text under them, and other such criteria. You will also have to maintain a proportional space and work with constraints. Michael Riethmuller’s article is a great guide to whoever wants to begin with fluid typography. Focusing on readability The more we see changes in the way people consume content, the quicker we will have to make changes to the way we build websites. These days, people tend to focus on longform reading, and content that is compelling. This requires web designers to build sites with exceptional readability factors. To bring in readability, you will have to use fluid typography along with responsive design. This helps you to enhance readability across devices, and provide a uniform and consistent experience, within the context of any device chosen. You will probably need to read a couple of books on fluid type before you get to work, and the above mentioned resources are great.

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Today’s Top Tech News From Indus Net Technologies

New Tracking Sensors for Enriching Mobile VR uSens tracking sensors will enhance user interaction with virtual objects. The new sensors are inclined closely towards mobile VR.  Their advanced ability to messed up algorithm after Facebook laid-off its human editorial staff.  #social 3. Follow Wisely With Tailor-Made Instagram Stories Don’t worry if you find your Instagram friends boring. Instagram will now Behavioral Targeting will allow marketers to target users based on their activity within the app. Advertisers always felt a lack of targeting and measurement on Snapchat; better late than never. #social  5. Google Makes Tag Management Easier This new collaborative feature is aimed to resolve workflow challenges faced by team workers while

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Connect Social Media Buttons to Boost SEO and ORM

In 2016 and beyond, search engine optimization will rely heavily on social signals, a metric that is derived from social activities of web users. Earlier, web administrators and search engines depended heavily on keywords and other such metadata. In recent years, the popularity of social media has resulted in more traffic generating from these tools such as Facebook, LinkedIn, and Twitter. With this in mind, search engine optimization strategies now heavily depend on social media strategies. Moreover, managing a company’s or individual’s reputation online also depends on social media as people are more likely to go to social channels to vent their ire. With this being the case, it only makes sense to understand social media more thoroughly, as optimizing social strategies help to improve both SEO and ORM in the short and long terms. One of the most important ways to do this is to connect social media buttons to every page or post on a website, so that social signals are generated with the help of social engagement, leading to better ranking and search results. By adding social buttons, companies can ensure that users land on the correct page of the company and engage with the content on the web page or company’s social media accounts. Before we discuss why you must connect your social media buttons to your website, let us take a look at the two important kinds of social media buttons. [php snippet=1]  Social share buttons Social share buttons help users and visitors to share content they like (or sometimes dislike) on your website. They may use the buttons to actively promote your content on social media websites, which helps you to generate traffic and increase social conversations about your company, which ultimately lead to better search rankings. These social share buttons are usually made available as sticky social menus, that move along the screen as a reader reads through the website. In other situations, social share buttons may be displayed at the beginning or end of a post, or both. Along with social share buttons, it is common to add email and print options as well, though they help much less in SEO. Social media buttons Social media buttons, on the other hand, are completely different. In this case, these buttons link to your social profiles so that visitors can reach your company pages on various social networking websites. It is common for most companies to have active Facebook, Twitter and LinkedIn accounts. Social media buttons should link to these profiles of yours so that visitors can reach your social profiles to contact you, be informed by you and also engage with you at a deeper level. Social media buttons are often confused with social share buttons, though both help in SEO and ORM. In this article, let us take a look at how social media buttons that connect your website to your social profiles help in SEO and ORM. Social media buttons increase traffic to your social profiles It is a well-known fact that social profiles lead to better engagement. If people first arrive at your website and you still have not connected social profiles to your website, you may lose out on a lot of traffic. With social buttons, people can easily find you in social media and arrive at your social profiles. This leads to increased online footfalls and a better traffic growth. Increased social signals lead to better SEO Search engine optimization now depends on social signals. If more people are talking about a topic, search engines assume that those topics must be important, and thus rank them higher. When you use social buttons on your website, people will begin to talk about you on social profiles and thus help you to increase your search rankings. This is not a clear cut pathway to social media success, though. You will need to have a great social strategy in place, which is, of course, a different story altogether. Visitors can raise issues and seek help on social profiles One of the best ways to boost your online image is to solve people’s problems. Tools like Twitter and Facebook are increasingly being used to offer customer support. When people come to your social profiles to seek help, they most probably leave all the comments out there in open for people to see. If you have been consistently providing great customer care on social profiles, you will gain a lot more followers, which in turn will help you to improve your online reputation. If negative comments are left, the way you deal with them will help you to boost your ORM. Your social engagement helps to boost your image It is a well-known fact that people often peer through a company’s social profiles before they make decisions related to purchasing. If you link your social buttons and people are able to find their way to your social pages, it becomes easier for them to understand the way you conduct your business. Of course, this goes with assuming that you provide great customer service which you would like to flaunt. Social buttons are expected These days, people expect to see links to your social profiles. If they do not find them, they may think you are outdated or worse, that you are not reliable. In this sense, your social buttons add to your reputation and also reliability. It is crucial to ensure that people do not start to wonder if your business is suspicious because it has no links to social profiles. Yield to customers’ expectation and you will be seen as someone who is in sync with the changes that are happening. A unique combination of SEO and ORM Social buttons help you to bring your social profiles to your audience, which is a great way to not only boost your search engine ranking, but also your online reputation. Thus, adding social buttons can be a great way to boost your online reputation and search engine rankings.

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HootSuite and Other Tools to Manage Multiple Social Media Handles

Social media marketing has a pivotal place among marketers. Consumers love to engage with marketers on social media because they are free to express their concerns and learn more about products amid entertaining and relaxed environment. However, managing all social media tools at once becomes a little difficult. There are many tools that empower a marketer to manage multiple social media handles. One among them and the most popular is Hootsuite. The following article will focus on features and usability of Hootsuite in detail and a few other tools, in short, to manage social media handles. Hootsuite Hootsuite is a comprehensive tool for managing all your social media accounts through a single dashboard.  With its ability to manage more than 80 social media platforms including Facebook, Twitter, Instagram, Google+, YouTube, LinkedIn and many more applications, it becomes one of the most powerful tools to address all your social media management needs. Integration Hootsuite integrates social media platforms of your choice and manages them through a single dashboard.  You can even group social media platforms of your choice and manage them through multiple dashboards. Hootsuite can integrate with Microsoft Dynamics CRM. This integration allows businesses to incorporate all social interactions of customers and track them through Hootsuite dashboard.  This facilitates user identification and lead generation. The social data collected can be added to Microsoft Dynamics CRM and get a refined view of each customer. [php snippet=1] Collaboration It swiftly operates shared social media accounts for collaboration of teams and organizations. It is proficient to assign conversation to team members. Collaboration can be enhanced through the integration of SharePoint in Hootsuite. This enables businesses to utilize social media content across teams and quickly resolve customer issues. Moreover, users can bring data from Sharepoint sites to Hootsuite dashboard & use it along social media data from Facebook, Twitter etc. Another handy tool for collaboration is Yammer.  Integration of Hootsuite with Yammer facilitates real-time collaboration among employees while engaging with customers on social media.  This enables employees from different departments to work collectively in real-time and quickly respond or act upon social interaction with their customers. Automate publishing Hootsuite dashboard has a powerful Compose Message tool that allows you to create a message and shares it with selected social media platforms. Autoschedule feature in Hootsuite allows you to publish content at a predefined time and platform.  This feature gives you more time to find and share relevant content rather than worry about time of posting. Bulk Scheduling allows you to keep your social media platforms active. It is useful when you have a lot of content to share on a regular basis.  However, this feature is more suitable for Twitter because this method only supports text and link posts. Campaigns Hootsuite is highly effective to create and launch social media campaigns like contests, user-generated galleries, sweepstakes etc across multiple platforms.  It enables you to create interactive promotions for the target audience, generate leads and engage them more with your business goings-on. This feature simplifies social media marketing and is suitable for businesses of all size. It can integrate with Facebook’s latest page features like shopping, service and call-to-action buttons.  Apart from that, users can select campaign type according to their need from its intuitive and easy-to-use interface. Analytics This feature gives you a fair idea about your social media actions and results of your social media campaigns.  Analytics act as an eye-opener and make it easier for you to do the follow-up on your efforts. It gives you deep insight about user engagement and social media activities so that you can realize and create what works best in the interest of consumers and your organization. Hootsuite Analytics enable extensive monitoring of data to generate printable reports for your business. Analytics reports compile and visualizes data from different social media platforms.  Depending upon the module selected, reports contain a specific set of data. Mobile application Hootsuite’s powerful mobile application has made it convenient for users to manage and control social media anytime and anywhere. Hootsuite app is available for both Apple and Android platforms.  It allows you to manage multiple networks, schedule posts, and track content performance. It further enables you to geo-locate your posts to share favorite places and engage with nearby followers. Social media listening  It is very important for a marketer to know what’s being said about his brand. This ability helps you to understand what customers and competitors are talking about your brand. It forms an integral part of online reputation management because you can only reform your reputation once you know where you are lacking. Furthermore, Hootsuite allows you to track key phrases and terms across teammates’ posts so that you can interfere when necessary and take stock of the situation.  This helps users to precisely respond to customers’ needs and bring in new customers. Hootlet plug-in There are multiple plug-ins for Hootsuite and one among them is Hootlet. This is a brilliant plug-in for Hootsuite that simplifies the process of sharing content with your followers.  Hootlet is easily accessible through a quick-launch button atop web browsers. The moment you come across interesting content on the web, clicking Hootlet shortens URL and inserts a small snippet of relevant text from that website into your social media message. Hootsuite securely manages your content syndication needs Hootsuite is an excellent tool to take care of your content syndication needs by publishing on multiple platforms apart from hoards of other benefits.  It is used by businesses of all sizes, agencies, and enterprises.  Security is of prime importance for Hootsuite users because reputation and assets are all at stake. Secured logins, profile protections and permission levels enable a strong security layer across the organization. Hootsuite minimizes the time you spend to manage multiple social media accounts. Post scheduling, conversation monitoring and rapid response to customer queries and comments make Hootsuite one of the most sought-after tools for social media management today. Few other noteworthy apps Buffer Buffer is another very useful tool for social

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