Deliver Seamless, Self-Service Customer Portals That Build Confidence, Not Confusion.
Today’s insurance customers judge your brand by the digital journey—yet outdated, clunky portals drive frustration, churn, and higher support costs.
of policyholders say a poor website or portal experience impacts their willingness to renew
of insurers cite fragmented policy servicing as a key barrier to digital transformation
In insurance, digital self-service must be personalized, contextual, compliant, and accessible across devices and demographics.
Unified view of active, lapsed, and historical policies across life, health, motor, and group segments
Self-service for name change, nominee update, address change, policy download, and endorsements
Intuitive claim registration, document uploads, real-time status, and TAT updates
Multi-mode payment options with reminders, auto-debit, and failed payment alerts
Central repository for policy bonds, payment receipts, KYC, and claims docs — downloadable anytime
Natural language bots for FAQs, status checks, and first-level claim support
Tailored cross-sell prompts based on coverage gaps, age, family profile, or claim history
Aadhaar masking, OTP-based login, and audit trails for all user actions
In the insurance world, portals aren’t just functional — they’re foundational to long-term retention.
We help insurers design web and portal experiences that elevate service, reduce operational overhead, and create upsell-ready moments.
Tailored flows for individual, group, corporate, senior, and NRI policyholders
Combine Life, Health, Motor, Term, ULIP, and Group policies in a single, customer-facing layer
Sync with Policy Admin, Claims, CRM, Agent Portals, and Payment Gateways
WCAG-compliant interfaces for mobile, desktop, and low-vision users
VAPT-tested, 2FA-enabled, encrypted environments with role-based access controls
Regional language options for Tier 2/3 customers — usable by family members or assisted channels
INT. transforms your portal from an information kiosk into a full-service insurance experience.
Let’s evaluate your current policyholder experience — and show how a unified portal can increase loyalty, efficiency, and product penetration.
You’ll receive:
We go beyond maintaining operations—we empower businesses with data, insights, and best practices to stay ahead in an ever-evolving digital landscape.
