Reps, MSLs, trial sites — all need precision tools that speak your industry’s language.
Salesforce is powerful — but without Life Sciences context, it’s just a database with dashboards. The standard implementation rarely meets the needs of pharma field teams, medical affairs, clinical operations, or regulatory teams.
Without industry-specific tailoring, organizations face:
of pharma sales and medical reps say their CRM doesn’t reflect real-world field workflows
of Life Sciences firms struggle to fully utilize CRM investments due to lack of customization
To drive value in pharma and biotech, Salesforce must be purpose-built for patient journeys, regulatory complexity, and HCP relationships.
Visualize account clusters, prescribing trends, and network influence across specialties
Unified profiles with visit history, medical inquiries, affiliations, content engagement, and compliance flags
Log field medical interactions, samples, speaker events, and consent in one view
Track enrollment progress, protocol deviations, and site activation tasks
Role-based access, content approval workflows, and audit logs aligned with GxP, GDPR, and local codes
Tailored analytics for Sales Ops, Medical Affairs, Clinical, and Compliance teams — no generic reports
Connect upstream clinical and downstream commercial tools seamlessly
Fast, offline-capable apps for reps and MSLs in the field — with notes, location tagging, and visit recap tools
In Life Sciences, CRM is not just for contact management — it’s for building trust, tracking outcomes, and staying compliant.
We don’t just design — we create expeWe tailor Salesforce not just to your structure — but to your science, stakeholders, and speed-to-market needs.
Custom objects for HCPs, hospitals, investigators, samples, studies, and patient programs — all connected
Field-ready layouts for reps, case logging for medical teams, escalation flows for compliance — all configurable
Simplified views for MSLs, advanced analytics for Ops, and controlled data for regulatory teams
APIs and connectors for Veeva Vault, CTMS, SFA tools, ERPs, and even wearables if needed
Auto-routing of inquiries, sample shipments, and follow-ups with SLA-based alerts
We build in 21 CFR Part 11, GDPR, HIPAA, and country-specific pharma codes with audit traceability
INT. transforms Salesforce from a generic tool into your compliant, intelligent Life Sciences operating system.
Let’s assess how well your CRM aligns with the real-world needs of your field teams, compliance goals, and commercial model.
You’ll receive:
We go beyond maintaining operations—we empower businesses with data, insights, and best practices to stay ahead in an ever-evolving digital landscape.
