Banking Isn’t Just About Access Anymore —
It’s About Experience

Deliver Secure, Personalized, and Always-On Portals That Build Trust and Loyalty.

Why Traditional Customer Portals Fail to Meet Today’s Expectations

When portals are slow, unintuitive, or disconnected, institutions face:

0 %

 of customers say one bad digital experience reduces trust in a financial brand

0 %

of banking interactions now begin on a digital portal or app — not in a branch

What Modern Banking Customer Portals Must Deliver

Your portal is your primary relationship layer — it must be secure, dynamic, intuitive, and insight-led.

Unified Account Access

One dashboard for savings, loans, cards, investments, and insurance — personalized per customer

Self-Service Workflows

Enable onboarding, address change, limit setting, cheque requests, FD booking, and nominee updates without branch visits

Transaction & Document Vault

View/download statements, tax forms, credit reports, sanction letters, and notices with role-based access

AI-Powered Nudges & Recommendations

Surface personalized offers, payment reminders, pre-approved products, and financial health tips

Contextual Chat & Support Layer

Bots and live chat that handle 80% of service requests, with escalation to human advisors when needed

Secure Access & Authentication

Biometric login, OTP flows, device fingerprinting, and audit trails to meet RBI and global compliance

Omnichannel Continuity

Resume journeys across app, portal, and branch with seamless handoff and shared data

Multilingual & Inclusive UX

Support for Tier 2/3 customers with regional languages and accessibility standards

In financial services, the customer portal isn’t a service layer — it’s your most visible trust platform.

Why INT. Builds Portals That Create Experience-Driven Banking

We combine UX, security, and financial product intelligence to build portals that educate, empower, and engage.

Banking-Centric UI/UX Models

Tuned for users managing multiple products, accounts, and channels

Modular Portal Architecture

Add, replace, or scale modules for credit cards, loans, investments, or insurance without rewriting core logic

Real-Time Data Integrations

Connected to CBS, LOS, CRM, credit engines, and compliance systems for up-to-date interactions

Personalization Engines with Consent Control

Serve content, tools, and offers based on behavior and user preferences — with opt-in transparency

White-Labeled Branding

Full theming flexibility to reflect bank or NBFC identity, including logo, language, and tone

Security First Engineering

Built with OWASP top 10 compliance, VAPT readiness, RBAC, and secure logging mechanisms

INT. builds portals that not only transact — but transform relationships.

case studies

Proof That Speaks

Featured

47%

increase in self-service document access

31%

rise in top-up loan leads from in-app prompts

Get a Free Portal Experience & Security Audit

Let’s assess how your current portal performs — and what it takes to align with today’s digital-first banking expectations.

You’ll receive:

  • Onboarding & service journey friction map
  • Document vault & transaction visibility audit
  • Security & compliance readiness score
  • Personalization, engagement, and cross-sell opportunity heatmap
WHO WE ARE

At INT., excellence and innovation drive everything we do.

We go beyond maintaining operations—we empower businesses with data, insights, and best practices to stay ahead in an ever-evolving digital landscape.

Years of Excellence
0 +
Offices Worldwide
0
Solution Experts
0 +
Worldwide Happy Clients
0 +

Recognised by

and many more+
Contact Us
contact us

Let’s connect!

Edit Template
MENU
CONTACT US

Let’s connect!

Loading form…

Almost there!

Download the report

    Privacy Policy.

    CONTACT US

    Let’s connect!

      Privacy Policy.