Your Customers Aren’t Just Browsing —
They’re Talking.

Enable Real-Time Conversations That Convert Across Web, App, and Messaging.

Why Traditional Customer Journeys Fail to Convert in the Conversation-First Era

When brands don’t integrate AI-driven conversation layers, they face:

0 %

of consumers prefer brands that offer conversational experiences

0 %

of shoppers say they’re more likely to purchase after a real-time chat interaction

What Conversational Commerce Must Deliver Today

In retail, every second counts — and conversations create the shortest path to purchase, support, and retention.

AI-Powered Product Discovery

Understand intent through natural language and recommend SKUs based on relevance, availability, and preferences

Cart Recovery Bots

Re-engage users who abandon mid-journey via WhatsApp, SMS, or in-app chat — with incentives or reminders

Virtual Shopping Assistants

Guide users through purchase decisions, cross-sell based on behavior, and answer FAQs in real time

Order Tracking & Post-Purchase Automation

Enable self-serve experiences for tracking, return initiation, feedback, and support

Multilingual & Localized CX

Engage customers in their preferred language, dialect, or region — with brand consistency

Context-Aware Support Automation

Connect users to human agents only when escalation is needed — with full chat history retained

Channel-Agnostic Bot Deployment

Deploy bots across website, mobile app, WhatsApp, Instagram, and smart kiosks with shared logic

AI Learning Loops

Continuously improve bot intelligence through user feedback, conversation analysis, and intent clustering

The next wave of retail growth isn’t just omnichannel — it’s omni-conversational.

Why INT. Builds Conversational Platforms That Convert and Learn

We craft AI assistants that don’t just respond — they understand, assist, and generate measurable outcomes.

Retail-Calibrated NLP Models

Trained on domain-specific vocabularies: product specs, payment terms, return policies, etc.

Plug & Play with Commerce Platforms

Seamless integrations with Shopify, Magento, Salesforce Commerce, custom CMS, and POS systems

Bot Persona Design Framework

Tailor tone, language, and escalation protocols based on your brand identity and audience segment

Intent & Journey Analytics Dashboard

Measure resolution rate, drop-off points, engagement duration, and conversion from every interaction

Real-Time Inventory and Offer Access

Let the bot surface contextual deals, delivery options, and availability without redirecting

Omnichannel Deployment Toolkit

Build once, deploy across all digital touchpoints with unified logic and brand voice

INT. builds assistants that don’t just chat — they close.

case studies

Proof That Speaks

Featured

41%

reduction in customer service queries handled by human agents

29%

uplift in conversion rates through AI-led product recommendation bots

Get a Free Conversational Commerce Readiness Audit

Let’s evaluate how equipped your brand is to meet customers where they talk — and convert them in real time.

You’ll receive:

  • Intent model coverage and NLP quality report
  • Journey design and escalation flow audit
  • Commerce integration and inventory sync score
  • Bot performance and conversion opportunity analysis
WHO WE ARE

At INT., excellence and innovation drive everything we do.

We go beyond maintaining operations—we empower businesses with data, insights, and best practices to stay ahead in an ever-evolving digital landscape.

Years of Excellence
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Offices Worldwide
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Solution Experts
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