Zoho has announced its context-aware help desk software called Zoho Desk, and has made it available for rural India. The new software helps businesses to offer better customer care and resolve complaints easily. The move towards rural India, in Tenkasi, Tamil Nadu, is a significant and laudable one. #crm #Zoho
If you have been receiving a forwarded message on WhatsApp that asks you to click a link in order to activate video calling feature, do not click on it. The link is apparently malicious and can infect your smartphone or worse, steal your data. Just updating WhatsApp on your smartphone will enable the new video calling feature. #security #update #app
Mozilla has just unveiled Firefox Focus, a no-frills browser that stops people from tracking you when you browse online. The app allows you to erase your history, cookies, passwords, etc easily and ensures that websites do not follow you even after you close the tab. This could be a promising browser. #security
If you remember Yahoo chat rooms circa 1990s and early 2000s, you might be pleasantly surprised to hear that Facebook is bringing something similar to its Messenger. These rooms for public chats in Messenger will help people to talk to strangers based on topics of interest. The idea is to encourage topic-specific conversations. #social
Those who are tired of trolls yelling at them on Twitter can heave a sigh of relief. Twitter has decided to expand the ‘mute’ feature for notifications so that you can mute certain accounts from harassing you. The idea is to address online bullying, which has significantly increased in recent years. #social
Microsoft is bringing Visual Studio to Mac, its arch-rival. This is to help all those developers who have been using Macs and wished to get Visual Studio on their computers. It is also expected to help both cloud-first and mobile-first experiences. #corporate
Google is playing catch up with Amazon Web Services, IBM’s Bluemix and Microsoft Azure by offering GPUs from its Google Cloud. Google will offer AMD FirePro S9300 x2 and the P100 and the K80 by NVIDIA Tesla. What sets the service apart is that users will be charged by the minute, and not by hour. #cloud
With fake news being a scourge on the Internet, Google has joined Facebook in vowing to weed it out from its roots. Google will now prohibit fake news websites from using its ad-selling software, which will obviously discourage publishers from setting up fake news websites. #marketing #ads #publishing
Mozilla Firefox is still used by a number of people and its popularity hasn’t waned. Firefox 50.0 comes with built-in emojis, but no significant improvements from its predecessors. An interesting feature of this update is that it shows lock icon strikethrough for certain pages whose password fields are not secure. #developer
Linux isn’t as secure as we might all have been believing, according to this news report. A new vulnerability in cryptsetup can allow attackers to retrieve root rescue shell. Once this happens, the attacker can copy, edit or destroy a hard disk. #security
