Intelligent Infrastructure Management for a Life Insurance Provider

Case study - Life Insurance Provider

The client faced frequent downtimes and high maintenance costs for its legacy infrastructure.

THE CHallenge

Intelligent Infrastructure Management for a Life Insurance Provider: Challenges

The client faced frequent downtimes and high maintenance costs for its legacy infrastructure.

Integrating diverse technologies across various departments.
Aligning operations effectively in different markets.
Navigating varying regulatory requirements in each region.
Meeting diverse user expectations and preferences.
Ensuring data security while enhancing customer engagement.

Despite these hurdles, Cipla aimed to create a seamless experience for its users, reinforcing its commitment to innovation and accessibility in healthcare.

THE solution

Intelligent Infrastructure Management for a Life Insurance Provider: Solution

INT. implemented Intelligent Infrastructure Management (iiM) with automated monitoring and proactive incident management.

Glimpses of the DXP we built for Cipla

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This includes the detailed solution we provided them to overcome their challenges

THE impact

Intelligent Infrastructure Management for a Life Insurance Provider: Impact

Uptime improved to 99.9%, and maintenance costs reduced by 30%

Uptime improved

0 %

Maintenance costs reduced

0 %

We see INT. as a future partner for their own expansion. After almost a decade of working together, we will need INT’s support for our new steps in the growing markets.

Michael Schiener

CEO, Cashpoint

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