Modernize Your Policy Management with Seamless, Self-Service Digital Journeys.
Digitized sales mean little if policy servicing stays manual—fragmented processes drive up costs and frustrate policyholders.
of policyholders expect full digital self-service for managing their policies
of insurers cite policy servicing inefficiencies as a top driver of operational costs
Policy management platforms must be real-time, accessible, modular, and compliant — across all insurance product types and channels.
Central dashboard for all policies across life, health, motor, ULIP, group, or commercial products
Allow updates to address, nominee, bank mandate, communication preferences, and contact details
Show current NAVs, portfolio mix, and enable instant switching or redirection of funds
Manage payments, download receipts, activate e-mandates, and resolve failed premiums
Access policy bonds, endorsements, rider details, KYC documents, and payment records in one place
View status and TAT for service requests (name change, revival, portability, cancellations, etc.)
Get notified on due premiums, maturity windows, NACH expiries, and servicing actions
Track every customer interaction and service event with time-stamped records
Policy management isn’t just back office support — it’s the heartbeat of ongoing engagement.
We help insurers build digital servicing experiences that reduce dependency, improve transparency, and drive policyholder satisfaction.
Life, health, motor, term, ULIP, commercial — all with tailored servicing logic and eligibility workflows
Seamless access from web, mobile apps, kiosks, IVR, and WhatsApp
Quick configuration of top requests: address update, policy revival, fund switch, premium change, loan request, etc.
Sync with policy admin, payment gateways, CRM, DMS, and underwriting modules
Allow servicing delegation with full traceability and status control
OTP flows, video KYC for certain updates, Aadhaar masking, and encrypted records storage
INT. enables insurers to simplify servicing and strengthen relationships — through every policy touchpoint.
Let’s evaluate where your digital servicing journey currently stands — and how we can streamline, secure, and scale it.
You’ll receive:
We go beyond maintaining operations—we empower businesses with data, insights, and best practices to stay ahead in an ever-evolving digital landscape.
