Streamline Your Claims Process with Automation, Transparency, and Experience-First Design.
Claims are the ultimate moment of truth in insurance. Delays and errors damage trust, while speed and transparency build loyalty. At Indus Net Technologies (INT.), we deliver Claims Management solutions that automate workflows, reduce processing times, and give customers real-time visibility into their claims.
Claims Management isn’t paperwork — it’s customer trust in action.
of policyholders prefer filing claims digitally versus legacy channels (verifiedmarketreports)
cut in operational costs with automated claims management (coinlaw)
A next-gen claims experience must be fast, digital-first, audit-ready, and policy-aware — across life, health, motor, and commercial insurance.
File claims via app, portal, or WhatsApp — with photos, videos, and geo-tagged incident inputs
Auto-segment claims based on complexity, risk, claim amount, and past history for faster routing
OCR, eKYC, hospital empanelment lookup, and dynamic document requests linked to product rules
Customer and agent visibility into what’s pending, approved, or under verification — with auto-notifications
Fast-track simple claims (e.g., day-care, motor bumper-to-bumper, group term) using decision trees
Policyholder and claims handler can chat, upload, escalate, and resolve — all inside the app
Alerts for delays, escalations, and approvals — tracked by product, team, or geography
Log every decision, flag high-risk behavior, and prepare auto-reports for regulators or reinsurers
In insurance, speed builds satisfaction — but transparency builds trust.
We engineer claims systems that reduce human effort, improve cycle time, and increase customer empathy — without breaking compliance.
Deploy per product line (health, motor, life, group) or end-to-end — from FNOL to payout
Connect with policy admin, CRM, TPAs, garage networks, hospital portals, and reinsurers
Auto-flag suspicious claims, detect mismatch between claimed and covered items, and optimize payout timelines
Enable external stakeholders to manage claims, submit documentation, and respond to queries in real-time
Track claims per geography, channel, cause, and product — with approval ratios and fraud triggers
Every action, edit, approval, and note is stored, timestamped, and exportable for IRDAI and reinsurer audits
INT. transforms your claims process from an operational headache into a competitive strength.
Let’s evaluate how your current claims system is performing — and where technology can improve payout speed, CX, and compliance.
You’ll receive:
We go beyond maintaining operations—we empower businesses with data, insights, and best practices to stay ahead in an ever-evolving digital landscape.
