Claims Are the Real Test of Trust.

Streamline Your Claims Process with Automation, Transparency, and Experience-First Design.

Why Legacy Claims Systems Are Losing Customers — and Money

Claims are where insurance promises are tested—yet slow, manual processes frustrate customers and drive up costs without smart, digital systems in place.

0 %

of policyholders say a poor claims experience is the main reason they switch insurers

0 %

 of insurers admit their claims workflows lack end-to-end digitization and automation

What Modern Claims Management Must Deliver

A next-gen claims experience must be fast, digital-first, audit-ready, and policy-aware — across life, health, motor, and commercial insurance.

Digital First Notice of Loss (FNOL)

File claims via app, portal, or WhatsApp — with photos, videos, and geo-tagged incident inputs

AI-Powered Claim Triage

Auto-segment claims based on complexity, risk, claim amount, and past history for faster routing

Integrated Document Verification

OCR, eKYC, hospital empanelment lookup, and dynamic document requests linked to product rules

Real-Time Claim Status Tracker

Customer and agent visibility into what’s pending, approved, or under verification — with auto-notifications

Auto-Adjudication & Rule-Based Validation

Fast-track simple claims (e.g., day-care, motor bumper-to-bumper, group term) using decision trees

In-App Communication & Uploads

Policyholder and claims handler can chat, upload, escalate, and resolve — all inside the app

TAT & SLA Monitoring

Alerts for delays, escalations, and approvals — tracked by product, team, or geography

Compliance & Fraud Watch Flags

Log every decision, flag high-risk behavior, and prepare auto-reports for regulators or reinsurers

In insurance, speed builds satisfaction — but transparency builds trust.

Why INT. Builds Claims Platforms That Are Smart, Sensitive, and Scalable

We engineer claims systems that reduce human effort, improve cycle time, and increase customer empathy — without breaking compliance.

Modular Claims Architecture

Deploy per product line (health, motor, life, group) or end-to-end — from FNOL to payout

Integration-Ready APIs

Connect with policy admin, CRM, TPAs, garage networks, hospital portals, and reinsurers

AI/ML Capabilities for Predictive Adjudication

Auto-flag suspicious claims, detect mismatch between claimed and covered items, and optimize payout timelines

Agent/Partner/TPA Portals

Enable external stakeholders to manage claims, submit documentation, and respond to queries in real-time

Built-In Analytics Layer

Track claims per geography, channel, cause, and product — with approval ratios and fraud triggers

Audit-Ready Data & Versioning

Every action, edit, approval, and note is stored, timestamped, and exportable for IRDAI and reinsurer audits

INT. transforms your claims process from an operational headache into a competitive strength.

case studies

Proof That Speaks

Featured

64%

reduction in claim TAT for approved claims under ₹50,000

52%

decrease in call center queries for claim status, document upload, or payout tracking

Get a Free Claims Process Health & Automation Audit

Let’s evaluate how your current claims system is performing — and where technology can improve payout speed, CX, and compliance.

You’ll receive:

  • End-to-end TAT and SLA performance report
  • Claims backlog and manual touchpoint heatmap
  • FNOL and verification journey gap analysis
  • Fraud prevention and audit readiness score
WHO WE ARE

At INT., excellence and innovation drive everything we do.

We go beyond maintaining operations—we empower businesses with data, insights, and best practices to stay ahead in an ever-evolving digital landscape.

Years of Excellence
0 +
Offices Worldwide
0
Solution Experts
0 +
Worldwide Happy Clients
0 +

Recognised by

and many more+
Contact Us
contact us

Let’s connect!

Edit Template
MENU
CONTACT US

Let’s connect!

Loading form…

Almost there!

Download the report

    Privacy Policy.

    CONTACT US

    Let’s connect!

      Privacy Policy.