Tag: workplace management

Emotional Intelligence at Work: The Key to Anger Management

Emotional Intelligence at Work: The Key to Anger Management

December 22, 2023

Anger management is highly essential in the workplace, particularly when it comes to boosting emotional intelligence and cultivating an atmosphere of positive leadership. Anger is a universally recognised emotion that everyone is familiar with. It can sometimes be a blessing, but more often than not, a bane. Getting out of control and regretting actions/words spurred by anger is avoidable, especially in the workplace. “Developing emotional intelligence can significantly improve anger management, helping individuals respond to anger with clarity and control.” Workplace anger can be tackled by the right strategies, along with a deep-rooted effort to enhance EI (emotional intelligence). This refers to the ability to regulate and understand emotions, while also understanding and sensing others’ emotions accordingly. Those with higher emotional intelligence are usually better managers and leaders while performing better at work, especially in terms of building superior interpersonal relationships. Those without empathy often have problems adjusting to diverse and unique work environments. Here is a closer look at anger management strategies and other information that can help. What Emotional Intelligence Entails Noted psychologist Daniel Goleman has broken down EI into five core elements in his book Emotional Intelligence. He feels that EI matters even more than the IQ of an individual. Here are these components:  Constructive Ways to Manage Anger Anger management can be implemented constructively as a way of life. EI is vital for helping people choose anger that is constructive in place of the corresponding destructive nature of anger. Healthy anger means pausing and reflecting on feelings, sensations, and thoughts instead of reacting to anything. Anger is a distraction and reaction to negative emotions and suffering in most cases. Anger stems from any perceived threat to physical and emotional well-being and also core needs and desires. Identifying the same will help understand arousal and triggers better. Empathy can be an excellent buffer against anger that is destructive, inclusive of verbal and physical aggression towards other individuals. It helps recognise the inherent humanity in not just oneself, but also others. The Connection between Anger and Emotional Intelligence Workplace anger and other occurrences can be tackled by boosting emotional intelligence. Those with higher EI are usually seen to demonstrate lower aggression. Those with lower EI are more prone towards anger in workplace environments. Several psychological advantages of higher emotional intelligence are evident, including better anger control in place of negative reflection or suppression outward. Training in building emotional intelligence can also affect the management of anger arousal. Every individual can learn skills for boosting emotional intelligence and subsequently grow resilience to tackle several negative effects such as anger. Cognitive behavioural techniques can also be learnt for regulating emotions better while identifying distortions in thought processes. Anger Management Strategies to Follow  For dealing better with workplace anger, here are some anger management strategies that may help.   The biggest thing to remember about anger is that it is not always an enemy that you have to vanquish. Rather, once the root cause is identified and you can reflect on your arousal triggers, it can be channelled into constructive and productive thoughts and actions. Embracing proper anger management will help foster better workplace environments and inculcate better leadership. FAQs Why is emotional intelligence crucial in the workplace, particularly in the context of anger management? Emotional intelligence is vital in the workplace, especially for anger management. EI  helps people cultivate and develop empathy and identify the triggers behind anger better. It helps control anger better and channel it into constructive actions. How can employees develop and improve their emotional intelligence for better anger management at work? Employees can certainly develop and enhance their emotional intelligence for better anger management at the workplace. Some of the ways include following a mentally healthy lifestyle, taking time-outs or breaks whenever there is any emotional surge, reflecting and identifying the root causes of anger, meditation, mindfulness techniques, and deep breathing. What are some common signs that indicate a lack of emotional intelligence in the workplace, and how does this relate to anger issues? Some of the signs that indicate a lack of emotional intelligence in the workplace include perpetually blaming others, difficulty in asserting oneself, inability to cope with stressful situations, feeling easily misunderstood or stressed, holding grudges, and lacking empathy for others. It relates to anger issues, since all of these may be triggers for outbreaks of anger and avoidable verbal/physical aggression. 

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Create A Successful Workplace Model: Here Are The Steps

May 26, 2022

What is a good workplace model? Successful workplace models do not crop up overnight. While there are radically diverse opinions regarding a successful workplace model, one could whittle it down to a few core attributes. These may include productivity, organisational goals and behaviour, employee satisfaction/wellbeing, efficiency, inclusivity, flexibility, and relevant authority/hierarchical structures. Here’s delving deeper into workplace models and their intrinsic components. Types Of Workplace Models Hybrid Workplace Model The hybrid workplace model means that employees can flexibly work either from home, the office, and remotely.  It is one where work is not limited to staying in office or any physical location for that matter. Yes, the location does matter, but it is not the be-all and end-all of things. The model itself supports more flexibility, fusing in-office work with remote/home work along with on-the-go employees as well.  This is done to ramp up productivity, reduce unnecessary costs, and help employees work more efficiently while maintaining their work-life balance. Inclusive Workplace Model Inclusive workplaces are those which welcome people with all types of disabilities or differences. They are all valued and made to feel welcome for their contributions to the organisation. This model is one where people with both visible and invisible differences/disabilities have similar opportunities for growth and advancement as other colleagues.  They key components of these models include giving a platform to employees to voice their opinions, creating a sense of belonging, contributing towards a collaborative working environment with ample scope for learning and development and also ensuring equal access to company resources. Perma Model In the Workplace Of late, there has been a lot of talk about how the Perma model is applicable to the modern workplace. This was created by Martin Seligman and highlights five core elements contributing towards overall wellbeing.  The word translates into Positive Emotions, Engagement, Relationships, Meaning and Accomplishment. If you put these concepts together, then what you get is the Perma model for employee wellbeing. If you look closely, then many of these concepts have echoes in inclusive and hybrid work models as well. Motivation Models In The Workplace  There are universally acknowledged models of motivation in the workplace. These include the ERG Theory, Maslow’s Hierarchy of Needs, McClelland’s Acquired Needs Theory, and the Dual Factor Theory of Herzberg. Creating A Robust Workplace Model Here are some core components that can help build successful workplace cultures, frameworks and systems. Inclusivity The first cog in the wheel is inclusivity. This could comprise various sub-sets like the following: Allowing people to be themselves. Accommodating cultural, religious, gender, ethnicity, age and other differences. Allowing people to laterally grow and venture into newer fields, experiment and adopt multi-dimensional approaches. Giving employees a sense of ownership instead of conforming to conventional appraisals. Accommodating all backgrounds, skill-sets and encouraging inter and intra-disciplinary collaboration. Encouraging idea exchange, feedback, responsiveness and customer-friendliness. Equal opportunities for all without discrimination. Proper management interfaces for every layer of the workforce. Diversity and inclusivity in recruitment, perks, benefits, etc. Creating an open and transparent environment without coteries or cliques. Organisational Frameworks The second cog in the wheel is the organisational framework. Here are some sub-sets under this core idea: Clear system of hierarchy and management from top to bottom. Management, leadership and supervisory interfaces at every layer/level. Clearly established organisational objectives/goals with specific departmental/divisional objectives. Clearly defined policies on engagement, collaboration, teamwork, reporting to authorities, etc. Clearly defined policies on rewards, benefits and career growth prospects for meeting targets and on the basis of other parameters like seniority, up-skilling, etc. Clearly defined long-term company objectives and employee roles towards achieving the same. Clearly laid down employee behavioural policies, code of conduct and rules and regulations governing work, authority, actions, engagement, rewards and all other aspects of the workplace. Zero tolerance policy for disrespect, breaking the code of conduct and rule violations. Mechanism for employee feedback, tackling problems of all types and clearly defined corrective actions. Universal employee recognition programs. Policies on data and information handling, security, usage, sharing, etc. Policies related to usage of company resources. Policies related to customers/clients. One could go on and on in this section. However, these are some of the basics that need to be mentioned. Productivity Under the broader term productivity, there could be the following subsets: Workforce motivation Employee feedback Encouraging new ideas, creativity and experimentation Group and team work Bonding, mentorship and guidance options Employee wellness and mental health Work-life balance Social activities Continual knowledge gathering and up-skilling Personal development initiatives These are the three core components that can be ramified into sub-sets as mentioned above. They can help in creating a healthier, happier and more productive workplace model. Managements need to create sustainable strategies to ensure the ultimate goal for any successful workplace model, i.e. seamless alignment of personal needs to organisational goals. What Makes A Good Leader? Leaders steer workplaces. They have an indispensable role to play in maintaining workplace cultures and philosophies. What makes a good leader? Here are some points worth noting:  A good leader is one who can roll up his/her sleeves and slog it out. Leaders are born on the shop floor before they take up the corner office. This is the philosophy that wins respect and enables better decision-making too.  Hard work has no substitute although it may sound like a cliché. It is where the wheat separates from the chaff. This does not always mean long hours but rather equates to smart work in line with organisational goals and targets.  Trust, transparency and reliability are always desirable along with taking responsibility for decisions/actions.  A good leader is dynamic, flexible, creative and solution-oriented. He/she is positive and open to feedback, ideas, criticism or change.   FAQs How to be a positive role model in the workplace? Being a positive role model at work is possible if you work hard, take responsibility for your actions, strive to meet organisational goals, maintain accountability, uphold company regulations and philosophies, are a great team player, and are trustworthy, reliable, and flexible. What is

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Cloud computing is here to stay and companies must understand the risks it comes with. Private clouds are an undeniable force of productivity and efficiency. However, if companies do not take the necessary precautions and are not prepared for events, they may end up getting into trouble. Thus, companies must always give emphasis to data encryption and protection and make sure that logging and auditing are done properly. By following the 6 steps described above, one can rest assured that nothing will actually go wrong.

INT. Rides On Its People-Centric Culture To Achieve The Great Place To Work® Certification

March 23, 2022

India Mar 9, 2022: Leading digital product engineering company, INT. (Indus Net Technologies) has recently received the Great Place to Work® Certification for building an outstanding workplace, with an industry-leading, people-centric culture through its HR initiatives. As part of this assessment, the organisations are studied through two lenses. The first lens measures the quality of employee experience through their globally validated survey instrument known as Trust Index©. The second lens is called Culture Audit©, which is a proprietary tool of the Institute that evaluates the quality of people practices of an organisation. Ever since INT. was established in the year 1997, people-centricity has always been its core value and naturally, this garnered the highest consideration during evaluations. The company’s belief is that this approach helps it prosper holistically and inclusively from an inside out perspective. Furthermore, INT. uses a unique organisational structure basis functional roles rather than emphasising hierarchies, making it extremely popular among the young generation. Overall, the company’s core principles revolve around the themes of creating value, innovating every day, and embracing technology, while upholding integrity, respect as well as commitment. Abhishek Rungta, Founder & CEO, INT. commented: “The ongoing year marks our 25th year in business. We have survived, grown and evolved as one family of over 750 inspired INTians. We are in the business of talent and talent-driven transformation. Hence, this is ultra-special for us. We humbly accept the Great Place to Work® Certification and renew our resolve to usher in newer industry practices to remain one of the gold standards of organisational culture.”

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How to overcome the challenges of Managing Time: One Question, Many Approaches

December 27, 2017

“The significant problems we face cannot be solved at the same level of thinking we were at when we created them.” —Albert Einstein While the struggle against time has existed since the beginning of time, tackling it requires a new approach today. We are all so well-connected now that we often disregard the notion and value of productive hours, which varies from person to person. This timeless conundrum has intrigued economists and sociologists alike. So we as an organization, which harps on productivity, tried to understand how people around the world manage their time. In a small social media poll conducted by us, an open call for suggestions from experts yielded a number of valuable insights and solutions. CEO Abhishek Rungta’s question—What’s your best time management and/or productivity tip?—was met with voluble replies across social media forums like Twitter and Facebook with the hashtag #mytip. Here’s a compilation of what the savants have had to say about the matter. The importance of spacing your work out Serial entrepreneur Mr. Prashant Pansare’s take on the issue involves compartmentalizing chores and prioritizing while planning in order to achieve the immediate goals you’ve set for yourself. He suggests : Slice the workload into smaller tasks based on different focus/methods Keep two uninterrupted hours for the most important work that you can do by yourself Keep an hour aside for unplanned activities that can’t be rescheduled, like important phone calls In case of business meetings, define the outcome expected along with agenda. It is best to avoid email clutter, for eg. asking to be CC’ed Pansare (@PrashantPansare) addresses the unfortunate customer/client trend in India, where the outcome is generally demanded immediately; he adds that expediency must sometimes be sacrificed for priority and time management. Besides maintaining a weekly planner, he also advocates making a note of the amount of work done, work left, time spent, and time wasted over the last week to get a clear idea on the aspect of time management that needs to be worked upon. UNmultitask: Delegating is the key to perfection Nirupam Chaudhuri of NASSCOM and Srish Agrawal of A1 Future share the same opinion about multitasking and urge everyone to pick and focus on one thing at a time. Agrawal (@srishagrawal) says, “Multitasking sounds great but not a great idea for most serious jobs. Delegate, and delegate more as you grow.” He also advises against ad-hoc meetings, encouraging young professionals to have a fixed time and agenda for every meeting. Regional Director at NASSCOM, Chaudhuri rightly adjudges, “Smart working is the need of the time. Rather than finishing all jobs at hand perfectly and thus perhaps not doing justice to all which require parallel processing, it’s perhaps more important to optimise and stick to timelines for jobs at hand.” Give yourself credit for small targets Andy Vale sends pearls of wisdom and motivation all the way from Spain, asking beginners to face each day and each task at a time: “Just pick one thing every day that you will definitely get done. Doesn’t have to be massive, but it makes sure you’ve done something.” (@AndyVale)  Keep your work hours free of social media Kuntal Chandra, Senior Software Engineer at Stockopedia (@kuntalchandra) gives voice to the problems of distraction and lack of sustained focus that internet and technology have brought in its wake. Offering a valuable hack from his personal experience, he has found that turning the mobile internet off while coding has helped him prevent distractions and thus “become more productive”. Students who often face this problem especially before examinations have also fallen back on methods like keeping a particular time of day aside exclusively for social media networking and other internet-driven distractions like games and films. For professionals who need complete silence and isolation to get their creative juices flowing, don’t think twice before turning the WiFi off. It will cut the flow of excess information which at times can be a major deterrent. Conquering time as an economical construct comes with great patience and perseverance, as is evident from these pro-tips brought to you, straight from the horses’ mouths. It takes active willingness and effort on your part to make the ticking hands work in your favour. Each person has their own way of dealing with inertia at work and means to fuel one’s productivity. “We will reinvent productivity to empower every person and every organization on the planet to do more and achieve more.” —Satya Nadella, Microsoft CEO Today, the productivity industry is faced with overcoming new challenges and assisting students, young professionals and aspiring entrepreneurs in this brave, new world. Large organizations have pulled up their socks, geared to help achieve new heights and set new standards in terms of time manageability. App and office suite developers are harnessing this demand for structured and strategic means to use productive hours based on individual needs. In order to track, analyze and manage time more effectively, iPhone has recently launched a productivity tool called Time which claims to help you “stay focused and crush procrastination”. Most timers like this use the Pomodoro technique (which enables users to break their work hours into intervals of 25 minutes separated by short breaks). Apps like Slack, WeTransfer, and Germ make working from different parts of the world a piece of cake. Task management tools like Journmail are easily accessible for teaching yourself consistency by writing every day. There are also apps like Slite to help you take down notes on the go faster; Feather is a daily management goal tracker that helps maintain a to-do list. There are customised music apps with ambient playlists like Noisli and ASoftMurmur which cause a visible jump in the concentration level. An endless number of apps are available to designers and illustrators with pitch decks, icon templates, UI kits and layouts in place, thus saving a lot of time. Popular among these are Crello, Sans Francisco, SpeedFont, Emblem, Animista. There are plenty of similar applications and patches that could prove effective for young professionals. Can

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Stressed Out and No Time to Relax? Learn to Do the One Minute Meditation

September 11, 2015

Leading a company or a team isn’t an easy job. It is a nerve-wrecking job that often leaves you feeling tired, stressed out and anxious. In a world where start-up culture is valued, where scaling up and attracting investment are a measure of a person’s success or worth, it is not uncommon for start-up owners and leaders to start feeling spent, stressed out and out of control. Most crises like these do not need mental health support. A good conversation with a friend, a general counselor or even your own doctor should help you relax. However, when things get a little serious, it might be time to dial the number of a clinical psychologist or a psychiatrist. If you think you are feeling stressed out and would like to feel better, start with the One Minute Meditation, a simple and quick technique developed by Katherine Gordy Levine. Katherine Levine is a Colorado-based author and psychotherapist who is the founder of Emotional Fitness Training. Her One Minute Meditation helps children, adolescents and adults to cope with day-to-day stressors and slowly build resilience. What is the One Minute Meditation? The One Minute Meditation is a short vacation from your stressful environment, wherever you are. It does not matter whether you are in a boardroom, at a conference, an exhibition or at work. All you need to do is excuse yourself for a minute or even do this covertly so that nobody knows. You do not have to practice lengthy meditation or yoga sessions. Regular One Minute Meditation should just be enough to learn to cope up with stressful situations. In this article, let us learn how to do the One Minute Meditation. The procedure The first step is to breathe in slowly while tensing all your muscles. When you tense your muscles, it should feel slightly unpleasant but not so much that it will actually cause you injuries. The next step is to hold your breath and the tension that you feel in your body for a count. You could also do this for 4 counts, if you are able to hold it that long. Then, slowly breathe out while counting from 1 to 4. As you breathe out, feel the muscles relaxing and all the pent up stress leaving your body. Finally, say thank you or ‘oh, well’ or just about anything that might seem convenient to you. Once you have done this, observe your own thoughts and feelings. Do not react or judge. When a whole minute is over, you can repeat the process all over again. In just 2 minutes, you will start feeling refreshed and energetic. This is one of the keys to ensuring that you feel calm and relaxed. The second part of the OMM (or the One Minute Meditation) is to imagine a safe or a calm place in your mind. Also, identify a soothing slogan which you can repeat during meditation. It could be something like ‘I will love myself more’ or ‘I am glad to have survived another day’. Customize these slogans to your needs and utter them while you do the One Minute Meditation. Katherine also suggests that you should look for beauty wherever you can find it and focus on it. If you choose to look for beauty, it is everywhere. Combining the OMM with beauty will help you to feel calm and relaxed. Start with One Minute Meditation when you are not stressed out Katherine suggests that initially you must practice the One Minute Meditation when you are not stressed out. Yes, you read that right. If you are feeling stressed out always, try to find a time when you are slightly less stressed out and do it then. Strengthen your natural state of relaxation before attempting to relax when you are stressed out, with the aid of OMM. Slowly, relaxation begins to build into your system and you can practice the OMM whenever you are stressed out. You will naturally learn to control stressful situations and learn not to let them affect you. Everyone can practice the OMM It might interest you to know that Katherine developed this and other Emotional Fitness Exercises while directing Mental Health Crisis Teams before, during, and after the bombing of the World Trade Center on 9/11. The One Minute Meditation is not only for CEOs and leaders but also for everyone else, including web designers or developers. As you feel stressed out staring into the screens of your laptops, begin to do the One Minute Meditation and you will realize that your work is actually getting much better with each passing day.

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