Tag: Offshore outsourcing

How Dedicated Hiring Is Helping Our Canadian Customers Scale Their Business

How Dedicated Hiring Is Helping Our Canadian Customers Scale Their Business

Canada’s burgeoning corporate scene is often cited as an example of how businesses can function smoothly while also ensuring the rights and interests of employees. Most Canadian businesses depend on outsourcing to reduce costs, focus on core business activities, and access talent locally unavailable, among many other reasons. Yet, outsourcing is a topic that often raises eyebrows in this famously polite and civil country. Let us take a look at how outsourcing evolved in Canada, and what businesses across this northern giant are currently doing to scale and multiply their profits. Evolution of outsourcing in Canada in the last decade Like in most developed countries, Canadian businesses began to seek cost-effective solutions across the world to meet growing IT and HR demands, since the 1990s. Companies have often depended on India, the Philippines, Bulgaria, Poland, and other offshoring destinations to meet their business targets. In the last few years, Canadian banks have sometimes received bad press for embracing outsourcing as a business strategy, with critics pointing out that Canadian employees aren’t adequately compensated for the loss of their jobs. Yet, IDC Canada revealed that its survey found an increase of 45% in outsourcing contracts signed, especially in the area of infrastructure support tasks. IT offshoring is a $3 billion business in Canada and a strategy that has proved to work in the last 10 years. Early last year, CIBC was criticized for offshoring its jobs. However, companies often save between 30% and 40%, when they outsource maintenance and development tasks to India. A Deloitte report suggests that outsourcing is going to witness growth in all areas surveyed such as HR, IT and finance. To find a middle ground and appeal to both sides, Canadian companies are increasingly depending on the dedicated hiring model to access talent, reduce expenditure, and scale quickly. Dedicated hiring offers Canadian companies the proverbial cake that can not only be had but can also be eaten. How the dedicated hiring model is helping organizations meet HR Challenges specific to Canada Much like everywhere else in the world, Canadian companies have had to face growing HR challenges such as attrition, higher compensation demands, the inability to find the right talent and changing employee attitudes. An interesting observation that has been made is that top-level executives have been leaving jobs too, increasing attrition levels among C-level executives. As Canada faces an immense shortage of manpower and as immigration does not suffice HR requirements for more manpower, dedicated hiring has come to be a palatable solution. Dedicated hiring has also impressed the critics of outsourcing as this model does not actually lead to job losses in Canada. Instead, it allows corporations to hire external employees on demand, for a specific duration of time. Currently, Canada faces a number of HR challenges such as: Inability to find required talent within Canada Inability to provide the compensation that local employees demand A growing realization that it is not necessary to hire full-time employees for short-term projects Young Canadians often switch jobs quickly, leading to a state of uncertainty among businesses Inability to scale, because enough budget can’t be allocated for marketing A negative attitude towards a traditional model of outsourcing All these problems can be addressed with a dedicated hiring model, as it enhances the profitability of companies while ensuring existing employees’ jobs aren’t threatened. Dedicated hiring model allows Canadian businesses to sign contracts only for a limited number of hours or for the duration of a project. Such a contract gives them access to full-time employees employed by vendor companies, at a fraction of the cost.  Most importantly, dedicated hiring ensures that short-term tasks and projects which need specialized skills can be completed seamlessly. Finally, dedicated hiring offers a sustainable model to scale for businesses that are driven. There are a number of examples of how dedicated hiring is helping Canadian companies to succeed and grow. Let us take a look at some examples. Digital Marketing Agencies: While every company needs some sort of digital marketing assistance, dedicated hiring ensures that there is always a digital marketing team on the standby to address all requirements related to social media and digital platforms, without ever having to hire a full-time team. A trucker based in Ottawa hired our digital marketing services to provide social customer service to his clients on Twitter. In addition, the client also used Indus Net technologies’ dedicated explainer video production team to publish corporate videos on YouTube, which the client later used as sales collateral as well. IT Service Partners: There is nothing more panic-triggering than having to hire a developer who knows an exotic programming language, but his skills are required only for a few days or months. Many of our clients have hired our development teams for all kinds of short and long-term projects, without ever having to hire anyone full time. A Nova Scotia-based eCommerce store hired our Kotlin language programmers to build and maintain their website. Our dedicated hiring model helped the client finish the project quickly, and do what they are best at doing: selling online. Startups: Startups often have very little money to spare on development, social media, HR and other functions. In fact, many startups are run by just one person alone, and it simply is not possible for one person to execute so many roles. A dedicated hiring model allows fledgling startups to offload their burden on vendors, while they can focus on building and marketing their business. Many Canadian startups hire our dedicated hiring solutions for various reasons. An Ottawa-based public relations startup hired our app development services to launch a time-specific application for their own clients. Our dedicated hiring model ensured that app development was completed in a short time, without having to hire anybody full time. What to expect next? In 1964, Bob Dylan wrote and sang “The Times They Are a Changin”, and we must admit they will continue to change in the future too. To ensure businesses are well-equipped to face the demands

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Outsourcing in Modi and Trump Era

Outsourcing in Modi and Trump Era

It is a contrast that many can choose to ignore, but can’t. While both Indian prime minister Narendra Modi and the American President Donald Trump are leaders of their countries’ right wing parties, and appeal to a similar demographic, they have very different views regarding outsourcing, a word that often evokes negative connotations in recent times. While Modi has actively pursued American IT companies, and lobbied at the White House to relax visa regime for Indian tech workers, Donald Trump has been increasingly isolationist, at least outwardly. One could argue, that both of them are trying to live up to the promises that they made during their respective campaigns: Modi promised development, and has been trying to portray a business-friendly, globalist image of India. Trump, on the other hand, had promised to cut down outsourcing, and has been trying to do the same in America. How successful he has been able to stop American companies from outsourcing, is a different story altogether. It is also worth noting, Modi’s development policies are increasingly being questioned in India, and citizens are ever more impatient to see the shining India he has promised. What does this mean for companies who want to outsource work to India? It just means, the time is ripe to begin offshore outsourcing to India. Let us take a look why this is so. Why Trump’s visa ban, and Modi’s start-up focus is good for all players The burning issue in the offshore outsourcing industry has been the question of H-1B visas, which are often sought by some IT companies for their employees to work onshore, in US. Trump wants to make sure that more Americans are hired in America, which is a valid expectation. Outsourcing, in the past, led to many employees from destinations such as the Philippines, India, Eastern Europe and others to seek H1B visas, leading to foreign talent being hired in the US, for a lower cost to the company. The new rules make it difficult to hire foreign talent this way. This is good for American workers, who have the prerogative to seek employment in businesses that operate within US. Trump’s visa changes are a boon to companies that work on a different outsourcing model: offshore outsourcing. Offshore outsourcing helps companies to hire teams or individual employees working within dedicated hiring companies for a specified amount of time. This means, American businesses can outsource all their needs except their core business activities to offshore teams, and hire only Americans onshore. As businesses are able to scale by offshore-outsourcing their tech, backend, administrative and customer service responsibilities, they will be able to nurture their existing employees, and hire more Americans, instead of having to import foreign workers on H1B visas. This is a win-win situation for both Americans and offshore workers who are talented, and wish to work from their own countries. Technology makes it possible to have teams across the world, and the physical presence of foreign workers on American soil is not required, thanks to internet and cloud computing. Indian Prime Minister Modi has encouraged the growth of startups, which means, there are more hardworking and talented firms out there, which are ready to take up projects and work as offshore employees or contractors. Imagine offshore outsourcing this way: no need to bring foreign workers on H1B visas anymore. This helps you save a lot of money. Instead, hire offshore workers who work from offices in their home countries, while you have the freedom to hire Americans for your core business roles. Your extended team will not only assist your onshore (and American) team, but also manage and train them, if it comes to that. A few advantages for American companies with this new model: Reduced overheads Maintain control over projects Maintain security and confidentiality through service level agreements High quality work Complete ownership of finished products Excellent coordination regardless of variations in time zones, thanks to technology Enhanced collaboration Americans stand a higher chance of being employed in American companies, thanks to changes made to H1B visa. Isolationism and protectionism are losing out In trump and Modi’s era, outsourcing has a bad rap because of the anti-immigration, anti-globalist sentiments of a certain section of the American society. The American Right grasped these sentiments to reach the White House, but have fumbled to please corporate lobbies and the Wall Street. The political rhetoric has been to maintain an isolationist stance, but American businesses have increasingly grown frustrated with increasing costs of IT education and hiring, making it all the more inaccessible to the American public. Yet, the world is changing as we speak, and as you read this opinion piece. Theresa May faced a humiliating defeat, after calling for an election in Britain. Her own isolationist policies encouraged her to call for a Brexit referendum, which resulted in Britain pulling out of the European Union, though that is still being negotiated. In the recent elections, young people voted against her policies, with all their jobs and education in the EU at stake. If not anything, it shows that the famously inward British people too, have begun to look outward, and toward the market forces that drive the global economy. The common theme if we observe both the US and the UK is that people are vocal against isolationism, and businesses are increasingly disgruntled with policies that seek to stop them from doing business the way they want to do, anywhere in the world. This includes offshoring jobs to affordable vendors who possess the talent, infrastructure and innovation. Today, the market forces are enabled and driven by technology. IT and the internet have shaped the world we live in today. While political trends across the world reveal a move toward the right, there is also a resurgence of globalist attitudes. It is becoming increasingly clear that we do not live on islands, and all our economies are inter-connected. Technology, and the way internet brings people together, has made outsourcing a part of our

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Why You Must Choose a Green and Sustainable Offshore Vendor

There has been a lot of discussion regarding sustainability of companies. Green and sustainable companies are viewed more favorably and also tend to work more efficiently. Companies that work actively towards reducing their carbon footprints, emissions, energy consumption and electronic waste are considered green in nature. These companies use high quality materials to manufacture or purchase high quality goods, which are environmentally friendly. Companies that are green and sustainable have environment-friendly policies etched into their company objectives. This helps to ensure that they stay right on path and do not deviate from what is written on the paper. It is important to engage with companies that are green and sustainable so that we do not directly or indirectly become responsible for global warming & environment degradation. To be able to remain green, we have to choose companies that have an ethical policy to be environmentally friendly. In a world that is dominated by offshoring and cloud technology, it is important to choose vendors who are green and sustainable. In this article, let us take a look at why you need to do so. Green and sustainable companies offer more Companies, which abide with green and sustainable policies, usually, provide a better quality of products & services. Companies like Apple are deeply invested in remaining environmentally friendly and clean. Naturally, they end up using high quality products, which are not environmentally damaging. That also results in better products and services. For instance, companies, which do not use high quality of products, often manufacture products, which consume a lot of electricity and energy. Similarly, if a cloud company is energy-friendly, it will, in the long term, prove to be beneficial to you because you will save more on energy costs. While using the cloud is sustainable in itself, it is nice to choose a vendor who is also environmentally friendly. This helps to boost your morale and to promote environment friendliness. It also works better for your image when you say you only deal with green and sustainable companies. This helps in brand building and in ensuring that you are firmly etched in the list of green & sustainable companies. Green and sustainable companies tend to practice ethical business It is a long held tradition that people who speak well and do well also tend to be good people. It is uncommon to find people who are kind to people, usually, being unkind to a select few. On this note, it is safe to assume that companies that believe in environmentally safe and green practices also tend to be more ethical than mainstream companies, which are only profit motivated. While this is not to say that being profit motivated is bad, it is important to highlight that being environmentally friendly is part of business ethics today. Businesses all over the world have a responsibility towards remaining clean, green and sustainable. If a company is green and sustainable in its approach, chances are that it will be sustainable & ethical in many other ways. This might seem like undue generalization but it does make sense to believe that a company, which strives for the rights of environment and for a safer tomorrow will also care about the progress & safety of its clients. On the other hand, a company that is reckless about environment might be purely profit motivated, without spending time in introspecting about the effects of its actions on environment. Such a company might not introspect about your well-being either. Choosing green and environmentally friendly vendors helps you in the long term Finally, we can conclude that choosing green and sustainable vendors is very important as it helps you in the long term. Companies like IKEA always choose green and environmentally friendly suppliers and vendors because it wants to retain its image as a green company. When you wish to remain green and sustainable, it is important to choose green & sustainable vendors as well. After all, we only want to do what we believe in. If you believe in green IT and business practices, it makes sense to hire only vendors who are green and sustainable. Eventually, it will become a norm in the industry and promote a green outlook globally.

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