Customer Experience

Our CX solutions ensure every interaction reflects your brand’s promise, creating a journey your customers will love to repeat.
THE impact

Effective connect with global audience and a stronger brand identity

At Cipla, our innovative digital solutions have revolutionized their operational efficiency and customer engagement. By implementing advanced analytics and automation, we helped Cipla streamline their processes, resulting in a 30% reduction in claim processing time. Our tailored insurance solutions not only enhanced their service delivery but also empowered their teams to focus on strategic growth initiatives, solidifying Cipla’s position as a leader in the pharmaceutical sector.
Reduction in query resolution time
0 %

Increase in customer satisfaction

0 %
offerings

Tailored Services to Deliver Outstanding Value

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case studies

Focusing on customer experience brought great results to our clients across industries

WHO WILL DO IT

Meet our experts

Our love for technology always stands strong, does not let us rest or laze around. It keeps us moving and our team has the strength to implement this love in the work we do.

Aji Issac Mathew

Leader - CX & Digital Marketing

Aji Issac Mathew

Leader - CX & Digital Marketing

The CIO of INT., Bharat Berlia brings two decades of hands-on experience in identifying new opportunities, developing business strategy & delivery road-maps in the BFSI, Retail, Healthcare and Entertainment sectors.

Rebecca Isabel

Sr. Managing Director - CX

Rebecca Isabel

Sr. Managing Director - CX

The CIO of INT., Bharat Berlia brings two decades of hands-on experience in identifying new opportunities, developing business strategy & delivery road-maps in the BFSI, Retail, Healthcare and Entertainment sectors.

Alka Agarwal

managing director - CX

Alka Agarwal

managing director - CX

The CIO of INT., Bharat Berlia brings two decades of hands-on experience in identifying new opportunities, developing business strategy & delivery road-maps in the BFSI, Retail, Healthcare and Entertainment sectors.

Bharat Berlia

sr. lead - CX & digital marketing

Bharat Berlia

sr. lead - CX & digital marketing

The CIO of INT., Bharat Berlia brings two decades of hands-on experience in identifying new opportunities, developing business strategy & delivery road-maps in the BFSI, Retail, Healthcare and Entertainment sectors.

award-winning

Collaborate with a prestigious and award-winning organization.

and many more+

Insights

insights
BLOG article

Enhance your customer experience 3x with our cutting edge strategies

Report

The Rise of Parametric Insurance

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The Rise of Parametric Insurance

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The Rise of Parametric Insurance

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How to enhance customer experience?

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Combat the meteoric rise of attention-deficit

Would you like to try us?

We invite you to take advantage of our full audit service at a special discounted rate. This opportunity lets you experience the comprehensive insights we provide, ensuring you understand the value we deliver before considering larger projects.

Full Audit

We invite you to take advantage of our full audit service at a special discounted rate. This opportunity lets you experience the comprehensive insights we provide, ensuring you understand the value we deliver before considering larger projects.

$2,999 $5,600

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