Category: Technology

Forbes CIO Summit, 2018

With the rapid progression in the digital space and the advent of emerging technologies like machine learning, artificial intelligence, big data analytics, robotics and more, it has never been more challenging time to be a Chief Information Officer. It is time for the CIO to take the centre stage. Forbes CIO Summit held on 15-16 April at Half Moon Bay, California brought together the most influential CIOs from around the globe to explore the biggest technological challenges, generate new ideas and to build a better corporate ecosystem to encourage amazing innovations. Here are some takeaways from the Forbes CIO Summit: "A new breed of CIO is rising. They see that we can no longer treat humans as machines to fit into our machines made of business process code, and instead curate human/machine teams that do what each member of the team does best.” -Senior Advisor Mickey McManus #ForbesCIO pic.twitter.com/wfASowspao — Boston Consulting Group (@BCG) April 16, 2018 https://twitter.com/AccentureTech/status/985996146588827648 Before we try to tackle the evolution of work and the future of jobs and automation, we have one important question to answer: How do we put people first? Senior Advisor Mickey McManus elaborates: #ForbesCIO pic.twitter.com/37oJGVCell — Boston Consulting Group (@BCG) April 15, 2018 ~2000 years ago the "Boss" knew everything and then everyone reporting to boss and their reports all knew subsets of what the boss knows. Today as a leader, you have to lead people that know more than you do. Andrew Ng #ForbesCIO pic.twitter.com/SDA5LjBgbp — Stephen Gillett (@stephengillett) April 16, 2018 According to @Walmart CIO, companies need to shift from a project mentality to product mentality in order to deliver rapid values to the business. #ForbesCIO — Victor Thu (@VictorThu) April 16, 2018 Just like electricity has made our lives so much better, AI can transform multiple industries. #AI can make #healthcare more high-quality and low-cost, let every child have a personalized tutor, self driving cars an everyday reality — @AndrewYNg @Forbes #ForbesCIO pic.twitter.com/VccoxXkOyK — Anuneha Mewawalla (@AnunehaM) April 16, 2018 Diana McKenzie CIO @Workday: 4 elements of #datastrategy: leverage org credibility and find functional collaborator, have a revenue based data conversation, make data transparent across the org, don’t lose sight of the business problem being addressed #ForbesCIO @peterahigh — Metis Strategy (@MetisStrategy) April 16, 2018 Tough to find mobile developers 5-10 years ago, orgs creating central Mobile dev teams, now Mobile is mainstream every CS grad can develop on IOS and Android, AI talent like mobile 10 years ago. Design org accordingly -Andrew Ng #ForbesCIO pic.twitter.com/0CmUgGZIZS — Stephen Gillett (@stephengillett) April 16, 2018 One of the two former presidents at #ForbesCIO: @IlvesToomas, who spoke about how he helped turn Estonia into the most digitally savvy country on Earth.Presented by @AccentureTech pic.twitter.com/nHHpz8F4pL — Forbes (@Forbes) April 17, 2018 “Smarter technology empowers people – #AI will be the difference between leaders and laggards” @pauldaugh in discussion with @peterahigh shedding light on what CIOs & biz leaders need to do now to equip their organization to succeed in “The Age of Applied Intelligence” #ForbesCIO pic.twitter.com/u2IhWiPsWY — Anuneha Mewawalla (@AnunehaM) April 16, 2018 https://twitter.com/Anand__Pillai/status/986046360456712193 @JayVijayan: differentiating factor in @Tesla’s approach that sparked his idea for Tekion: seamlessly integrated customer feedback loop that enhances #CustomerExperience and ability for @elonmusk and others to always know what open issues and opportunities are #ForbesCIO pic.twitter.com/RuWtXf1peZ — Metis Strategy (@MetisStrategy) April 16, 2018 Artificial intelligence & machine learning has already begun to revolutionize businesses all over the world, and the time is ripe now to adopt in small and incremental phases, using agile methodology. Read our blogs for more such updates!

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Robotics: Not an experiment anymore, its real, it’s here and it’s making things better

Self-driving cars will continue to depend on Robotics more than ever, to be on the roads as soon as possible. This will also be used to help vehicles communicate with each other in order to avoid accidents and road fatalities. Banking and insurance sector will continue to make self-service aided by artificial intelligence & robotics, mainstream. Other areas which will see an increased use of Robotics are supply chain, manufacturing, agriculture, automation, inventory management, mechanical tasks to robot swarms supporting search and rescue operations. As the west is celebrating National Robotics Week, here we accumulate some of the interesting inventions & discussions on Robotics creating buzz around the globe. Humans are awesome. But we can’t do everything. Let’s outsource tasks so we can focus on what we do best #robotics #AWSSummit @spaceguytye pic.twitter.com/r2a6Zh9Zso — marcooda (@marcooda) April 9, 2018 Japan launches long-term #ArtificialIntelligence strategy and initiative. https://t.co/b187aygD79 @MikeQuindazzi via @antgrasso #MachineLearning #DeepLearning #Robotics #NLP #DataScience #IoT #tech #innovation #DigitalTransformation pic.twitter.com/qSBFc9VqLY — Antonio Grasso (@antgrasso) April 10, 2018 Robotic swarms! #ai #machinelearning #Ai #robotics pic.twitter.com/UJ6xW1djXK — Evan Kirstel #B2B #TechFluencer (@EvanKirstel) April 9, 2018 Next in #agritech? #Robotics researchers are pioneering #robots for #farming and #driverless tractors. #AI #ArtificialIntelligence #IoTRT @MikeQuindazzi pic.twitter.com/S3Q4M7iopX #InternetOfThings — Dean Anthony Gratton (@grattonboy) April 10, 2018 This #robot uses artificial muscles! #robot #robotics #AI #innovation pic.twitter.com/EZsyxDQWiJ — Evan Kirstel #B2B #TechFluencer (@EvanKirstel) April 9, 2018 Great session by @DocJordy on the #human side impact of #technology. #SuperHuman #AI #Robotics #Innovation #AWSSummit #AWS pic.twitter.com/0HMX0PMK8y — Sabhari Bala (@SabBala_PoV) April 10, 2018 The Future of Jobs in the World of #AI and Robotics – Knowledge@Wharton https://t.co/4aUoyd3GYX — Evan Kirstel #B2B #TechFluencer (@EvanKirstel) April 9, 2018 https://twitter.com/BristowColin/status/983404542984273920 The 3 Dimensions of #Disruption. #Infographic @Fisher85M @DisruptionHub via @antgrasso #ArtificialIntelligence #3Dprinting #Cloud #sensors #APIs #InternetOfThings #VR #Robotics #business #technology #innovation #DigitalTransformation pic.twitter.com/vbrtTbTira — agrassoblog.org (@agrassoblog) April 10, 2018 What’s happening with wearables in #healthcare? #IoT #CyberSecurity #VirtualReality #DigitalTransformation #Health #innovation #infosec #Robotics @raconteur @antgrasso @MikeQuindazzi https://t.co/XwHCpVDybF pic.twitter.com/7NxLbrSWNE — Michael Fisher (@Fisher85M) April 9, 2018 8 predictions when #AI and #Robotics will overtake #Human performance. Via @wef #IoT #Robots pic.twitter.com/PaqMkNrFci — Jonathan Aufray (@jonathan_aufray) April 9, 2018 21% of #enterprises lack confidence their #workforce skills ready for #Industry40 and #EmergingTechnologies! via @Barclays @MikeQuindazzi #AI #Robotics #Drones #Blockchain #RPA #VR #AR #IoT #BigData #DataScience #Industry40 HT @MikeQuindazzi pic.twitter.com/MCn7q7TjYm — Kim Muro (@WorldTrendsInfo) April 10, 2018 What are the 7 outcomes for #AI? Infographic#IoT #BigData #MachineLearning #DataScience @fisher85m #Robotics #innovation #startups #ML by #BonnieFRobinson pic.twitter.com/YdbpRRBHdv #InternetOfThings — Dean Anthony Gratton (@grattonboy) April 10, 2018 #InternetofThings – Cognitive Clusters |https://t.co/rXI70g2iBS#Analytics #IoT #M2M #MachinetoMachine #Robotics #SmartTraffic #SmartCars #Sensors #Smartcity #SmartHomes #IIoT #IndustrialIoT #RT cc: @darpa @gpsbusinessnews @iotonehq @ibmiot @openai @data_nerd @100rescities pic.twitter.com/4L3tMKZ5d4 — Ronald van Loon (@Ronald_vanLoon) April 9, 2018 Robotics is swiftly transforming our lifestyle & work culture and will have more revolutionary impacts in the coming years. Make sure to check this space often to have such interesting updates from the world of technology & innovations.

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What the Media giants are talking about Technology right now

Technology is changing and updating everyday, the rise of digital industry is overwhelming. New stories, new ideas, and new controversies are cropping up every single minute and we can not ignore them whether we are in a tech career or not. In this blog, we have gathered updates from various Tech Media channels across the globe to understand what’s happening right now, and what they are talking about. Don’t worry if you have missed out on the latest happenings or if you do not have time to check all the Tech sites. We are here to keep you up to date with all the tech updates from around the globe. BI Tech Mark Zuckerberg says your Facebook data has probably already been scraped. Read the full transcript from Facebook's conference call with reporters https://t.co/ivhA2AQaEE pic.twitter.com/NADlbKspDY — Insider Tech Business (@insidertechbiz) April 5, 2018 Facebook says up to 87 million users may have had their data leaked to Cambridge Analytica https://t.co/tOiJBCw4Xy pic.twitter.com/Q6yCWOyaCz — Business Insider (@BusinessInsider) April 4, 2018 BBC Technology Trash Robot cleans up Chicago River's rubbish https://t.co/oyZbKN3fGo — BBC News Technology (@BBCTech) April 5, 2018 Bloomberg Technology Facebook's Sheryl Sandberg says the company will soon start alerting users who may have had their data compromised by Cambridge Analytica. pic.twitter.com/RMq3OSZDLT — Bloomberg Technology (@technology) April 5, 2018 FT Technology News Facebook has been too casual about data for too long https://t.co/wfyFdZT3Uh — FT Technology News (@fttechnews) April 5, 2018 Google staff protest at company’s AI work with the Pentagon https://t.co/8OPW02cB5I — FT Technology News (@fttechnews) April 4, 2018 Mashable Leave the books at home and use this wearable translator on your next trip to another country pic.twitter.com/QOzD8Vumrd — Mashable (@mashable) April 6, 2018 TechCrunch The latest @googlecloud feature will give its users a way to monitor and optimize how their data flows between servers https://t.co/OTQW7r3eGg — TechCrunch (@TechCrunch) April 6, 2018 Guardian Tech Twitter bans 270,000 accounts to counter terrorism advocacy https://t.co/Os2lcs8pTZ — Guardian Tech (@guardiantech) April 5, 2018 NYTimes Tech "Google should not be in the business of war": Thousands of Google employees are calling on the CEO to pull out of an A.I. project with the Pentagon https://t.co/7gsFlzny6u — NYTimes Tech (@nytimestech) April 5, 2018 Forbes Tech News Artificial intelligence learns to predict the likelihood of life on other planets: https://t.co/KALsbqhHW8 — Forbes Tech (@ForbesTech) April 6, 2018 Make sure to check this space often, as we are coming up with more such updates on Technology & Digital.

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Winds of Change in the Insurance Sector : Blockchain in InsurTech

When Kelly Thomas started to work as an independent insurance broker in 2003, she only had a brick-like cellphone and a clunky laptop on which she made her presentations to company directors, hoping they would buy policies for their employees. Fast forward to 2018, Kelly has a successful insurance consultancy in New York and is often asked when she is going to adopt blockchain technology. She feels overwhelmed but is constantly looking for ways to implement blockchain. Overview of Blockchain For the uninitiated, blockchain as-we-know-it-today began its journey in 2009, when crypto-currencies such as Bitcoin started to become popular. What was initially a vehicle for the digital currency, quickly metamorphosed into the next big thing after the Internet. In a Blockchain, transactions are stored in discrete data blocks. These blocks are stored on decentralized registers, also known as “ledgers”. Every transaction is immutable, which means, once a transaction is registered as “having taken place”, no one can edit it. This is the very premise of Blockchain and the reason why it is so secure. Human intervention cannot alter previous transactions, and every human intervention is recorded, and for it to take place, there needs to be the consensus of the sort. This consensus can be mutually agreed upon so that future transactions take place automatically, over a super-secure and decentralized network. In short, Blockchain makes sure that every event or transaction is recorded permanently, and the transaction goes through only when certain pre-agreed conditions are met, and there is absolutely no room for hacking, tampering, altering of facts, or unsupervised editing. Such a technology finds itself invaluable in various industry sectors such as insurance, banking, and finance, identity management, healthcare, etc. Evolution of Blockchain in the insurance industry The insurance industry is one of the most conservative environments in the world, alongside banking and finance. Insurance entities need to be conservative because claims handling are based on trust, and both insurers and policy-holders depend on mutual trust for creating an environment of security against various threats (against which policies are bought, and risks are underwritten). Insurance industry’s reluctance to adopt newer and innovative technologies is often viewed as its tendency to be recalcitrant towards innovation. However, this is not true. The insurance industry has traditionally adopted the “wait and watch” approach when it comes to making big changes, and this tendency has helped it to survive for centuries. The situation today is no different than when insurance agents were skeptical about using online methods and mobile applications to process policies and claims. The insurance industry consists of $1.2 trillion of global economy, and 74% of this space is dominated by online policy purchases. Technology adoption has so far been from the side of consumers, who have adopted IoT technology in cars, and incorporated “smart home” technology to lower their premiums and insurance costs. However, insurers and underwriters too have slowly adopted technologies such as data analytics, predictive analysis, and artificial intelligence to determine risk and assign premium costs accurately. These technologies are part of what is now termed as “InsurTech”, a space that consists of various technologies to help move the insurance industry forward. Blockchain is increasingly part of InsurTech because it adds a layer of trust and safety that other technologies simply cannot. Indeed, the most successful insurance companies have already begun to implement blockchain to validate transactions and to authenticate claims processing. Insurance giants which have remained reluctant to adopt blockchain stand the risk of becoming irrelevant or losing out to competitors. Let us take a look at how blockchain helps insurers. Insurance policy criteria are programmed into smart contracts Smart contracts determine if insurance claims are authentic and if they meet the criteria set by authoritative sources Once authenticated, Smart Contracts use Blockchain to process payments automatically. Blockchain eliminates biases and prejudices on the part of the insurer while processing payments, while it also eliminates false claims made by consumers. How Blockchain can be used in insurance Let us take a look at how Blockchain can be used by insurers, and why it is so important to begin now. Identity management The identity of the policyholder is one of the most crucial factors while processing claims. Blockchain is the safest and quickest way to authenticate an individual or a group of individuals’ identity. Using blockchain-based identity management helps insurers to eliminate identity thefts, impersonations, and errors in claims processing. Fraud detection Insurance frauds are etched in popular memory, with Hollywood noirs often using them as the basis of their plots. Billy Wilder’s 1944 film noir Double Indemnity comes to our mind. Whether it is a well-planned insurance heist or an unethical insurer trying to outwit a genuine claim, it is straight down the line for both the insurer and the policy-holder. Blockchain eliminates all kinds of frauds and helps reduce costs associated with fraudulent insurance claims. Peer-to-peer insurance P2P insurance consists of a group of individuals with similar interests, who pool their premiums to insure against a certain risk. Blockchain helps to authenticate claims processing in P2P insurance, and eliminates false claims altogether, and automates the process of claims processing. P2P insurance is also known as social insurance, and Blockchain can help increase trust in such P2P models. Minimize errors Claims processing is often riddled with errors, both intentional and unintentional. Blockchain helps to mitigate this by automatically cross-verifying with various data sources before authorizing transactions or events. This reduces the probability of errors and minimizes unwarranted payouts. Risk reduction Blockchain technology helps bring like-minded people together and work on a consensus basis to authorize transactions automatically. This means multiple insurers can come together and agree to share risks by taking a portion of the responsibility when huge losses occur. Participants in such a model can consent to use Blockchain as their reference data as it is immutable and transparent. Smart contracts One of the reasons why Blockchain is so popular is because of Smart Contracts. Smart Contracts work on the principle of Blockchain, and approve

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What we learnt from Tech Events from around the world this month?

The spring & summer are the starting point for tech events, conferences, summits, and exhibitions across the world. Whether you could attend or simply tracking the social media, these events truly give you a wide knowledge of activities in the world of technology. In this blog, we have carefully curated some of the best tech events held in March 2018 across multiple industries, all around the globe, from Silicon Valley to Las Vegas, Nepal, Sydney, London, Japan & more. Strategies & trends revolving around latest emerging technologies like Data Science, Cyber Security, Front-end development trends, Blockchain, Robotics, AI & Machine Learning were the main focus for all these events. Let’s quickly roam through the significant happening in these events : Women of Silicon Valley : Listing to the great @ariannahuff “Culture is key, if a culture is toxic it is going to effect the bottom line. When a culture is driven by burnout people act out and when men act out women pay the price.” #WinTechSeries #womenintech #leadership pic.twitter.com/Jdoeb3Ajia — Stacy Wakefield (@smwakefield) March 21, 2018 DigiDay Publishing Summit : Interesting results from the poll at the top of the #DigidayPublishing Summit. Ninety-four percent of conference attendees think there is a UX crisis. pic.twitter.com/w1ZboBdIph — Brightcove (@Brightcove) March 21, 2018 “We’re trying to shift our subscription acquisition efforts to lead with the benefits our brands provide in local communities.” –@Gannett CMO @atyost. Our product design team is leveraging @claychristensen’s “Jobs To Be Done” framework in support of that goal. #DigidayPublishing pic.twitter.com/Yh7H0CgLO8 — Jason Jedlinski (@JasonJedlinski) March 21, 2018 IBM Think 2018 : The #IBM motto THINK came into use in 1920s by founder Thomas Watson. In 1990s Denny Wainwright came up with ThinkPad based on notepads used by IBM staff that had leather cover printed with word « Think » https://t.co/c8ZQ5cyrfj @baumtweet #think2018 pic.twitter.com/y6LIbmoHOI — Evan Kirstel #B2B #TechFluencer (@EvanKirstel) March 19, 2018 https://twitter.com/IBMFinancing/status/976428386963791872 #IBM #Chairwoman #Ginni #Rometty addressing 30K+ clients joined all across the globe during IBM #Think2018Great start with amazing addresses. Lot to learn from her as an individual She is undoubtedly among the great #Leaders and #InspiringWomen #thINK2018 https://t.co/jXk44jygzc — Rudra Shankar Roy (@rudrasroy) March 22, 2018 Token 2049 : … "One day Syrian refugees will return home to find someone else living on their property, they'll be asked to prove it was theirs, how will they when all records were destroyed along with the old government. Blockchain will benefit these kind of people the most" #Token2049 pic.twitter.com/NvsBIJ0YsE — Daniel Dumbrill (@DanielDumbrill) March 21, 2018 Predictions for the next years in the crypto and broader economy from @SimonDixonTwitt: 1. Decentralisation of tokens & exchanges2. More regulation3. Bitcoin to become crypto reserve currency 4. Tokenisation to disrupt IPO and govt financing#TOKEN2049 pic.twitter.com/8L3vFzfMwb — TOKEN2049 (@token2049) March 21, 2018 Tech4SGDS Nepal : Great experience interacting w/ @RealSophiaRobot at the #Tech4SDGsNepal event to showcase how #Innovation can foster development & improve public service delivery @UNDP_innovation @UNDPNepal @UN_Nepal @ASteiner @UNDPasiapac @NepalYIL @nehub_ @HaoliangXu @NYCNepal pic.twitter.com/SoytiUYMul — Renaud Meyer (@renaudmeyer) March 21, 2018 AdTech: Sydney : https://twitter.com/Ben_Shute/status/976665679658041344 “Create, don’t compete”, “Redraw boundaries” – @isobarAU Sandipan Roy @adtechANZ #adtechSYD pic.twitter.com/4ThTQr7b0Y — B&T (@bandt) March 22, 2018 Dev Mookerjee #IBMWatson delivers keynote speech @adtechANZ Infuse your marketing stack with AI #adtechSYD pic.twitter.com/fuqONuJD8a — Annette (@Carey001ane) March 22, 2018 Future London Academy: Design Thinking & Innovation Week : This is the new branding and packaging for Archer Farms coffee. These illustrations and design allows for a clear and engaging way to show flavour cues, origin, roast levels, etc. We absolutely love this design! ☕️? #archerfarmscoffee #archerfarms pic.twitter.com/L6lGzTNgAK — Future London Academy (@FLondonAcademy) March 20, 2018 As the year progresses, we will be coming up with more such updates. Make sure to check this space often!

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How Dedicated Hiring Is Helping Our Canadian Customers Scale Their Business

Canada’s burgeoning corporate scene is often cited as an example of how businesses can function smoothly while also ensuring the rights and interests of employees. Most Canadian businesses depend on outsourcing to reduce costs, focus on core business activities, and access talent locally unavailable, among many other reasons. Yet, outsourcing is a topic that often raises eyebrows in this famously polite and civil country. Let us take a look at how outsourcing evolved in Canada, and what businesses across this northern giant are currently doing to scale and multiply their profits. Evolution of outsourcing in Canada in the last decade Like in most developed countries, Canadian businesses began to seek cost-effective solutions across the world to meet growing IT and HR demands, since the 1990s. Companies have often depended on India, the Philippines, Bulgaria, Poland, and other offshoring destinations to meet their business targets. In the last few years, Canadian banks have sometimes received bad press for embracing outsourcing as a business strategy, with critics pointing out that Canadian employees aren’t adequately compensated for the loss of their jobs. Yet, IDC Canada revealed that its survey found an increase of 45% in outsourcing contracts signed, especially in the area of infrastructure support tasks. IT offshoring is a $3 billion business in Canada and a strategy that has proved to work in the last 10 years. Early last year, CIBC was criticized for offshoring its jobs. However, companies often save between 30% and 40%, when they outsource maintenance and development tasks to India. A Deloitte report suggests that outsourcing is going to witness growth in all areas surveyed such as HR, IT and finance. To find a middle ground and appeal to both sides, Canadian companies are increasingly depending on the dedicated hiring model to access talent, reduce expenditure, and scale quickly. Dedicated hiring offers Canadian companies the proverbial cake that can not only be had but can also be eaten. How the dedicated hiring model is helping organizations meet HR Challenges specific to Canada Much like everywhere else in the world, Canadian companies have had to face growing HR challenges such as attrition, higher compensation demands, the inability to find the right talent and changing employee attitudes. An interesting observation that has been made is that top-level executives have been leaving jobs too, increasing attrition levels among C-level executives. As Canada faces an immense shortage of manpower and as immigration does not suffice HR requirements for more manpower, dedicated hiring has come to be a palatable solution. Dedicated hiring has also impressed the critics of outsourcing as this model does not actually lead to job losses in Canada. Instead, it allows corporations to hire external employees on demand, for a specific duration of time. Currently, Canada faces a number of HR challenges such as: Inability to find required talent within Canada Inability to provide the compensation that local employees demand A growing realization that it is not necessary to hire full-time employees for short-term projects Young Canadians often switch jobs quickly, leading to a state of uncertainty among businesses Inability to scale, because enough budget can’t be allocated for marketing A negative attitude towards a traditional model of outsourcing All these problems can be addressed with a dedicated hiring model, as it enhances the profitability of companies while ensuring existing employees’ jobs aren’t threatened. Dedicated hiring model allows Canadian businesses to sign contracts only for a limited number of hours or for the duration of a project. Such a contract gives them access to full-time employees employed by vendor companies, at a fraction of the cost.  Most importantly, dedicated hiring ensures that short-term tasks and projects which need specialized skills can be completed seamlessly. Finally, dedicated hiring offers a sustainable model to scale for businesses that are driven. There are a number of examples of how dedicated hiring is helping Canadian companies to succeed and grow. Let us take a look at some examples. Digital Marketing Agencies: While every company needs some sort of digital marketing assistance, dedicated hiring ensures that there is always a digital marketing team on the standby to address all requirements related to social media and digital platforms, without ever having to hire a full-time team. A trucker based in Ottawa hired our digital marketing services to provide social customer service to his clients on Twitter. In addition, the client also used Indus Net technologies’ dedicated explainer video production team to publish corporate videos on YouTube, which the client later used as sales collateral as well. IT Service Partners: There is nothing more panic-triggering than having to hire a developer who knows an exotic programming language, but his skills are required only for a few days or months. Many of our clients have hired our development teams for all kinds of short and long-term projects, without ever having to hire anyone full time. A Nova Scotia-based eCommerce store hired our Kotlin language programmers to build and maintain their website. Our dedicated hiring model helped the client finish the project quickly, and do what they are best at doing: selling online. Startups: Startups often have very little money to spare on development, social media, HR and other functions. In fact, many startups are run by just one person alone, and it simply is not possible for one person to execute so many roles. A dedicated hiring model allows fledgling startups to offload their burden on vendors, while they can focus on building and marketing their business. Many Canadian startups hire our dedicated hiring solutions for various reasons. An Ottawa-based public relations startup hired our app development services to launch a time-specific application for their own clients. Our dedicated hiring model ensured that app development was completed in a short time, without having to hire anybody full time. What to expect next? In 1964, Bob Dylan wrote and sang “The Times They Are a Changin”, and we must admit they will continue to change in the future too. To ensure businesses are well-equipped to face the demands

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The Evolution of Blockchain as a Cultural Phenomenon

What seemed like a buzzword just a few years ago, is now the harbinger of change and innovation. Governments and organizations across the world are scurrying to deploy blockchain to enhance security, efficiency, and probably change the world as we know it. While blockchain has been around for a while, it started to gain traction in 2015, when it became a topic of discussion across boardrooms. Before it could stand on its own, blockchain was a niche topic discussed only by the tech-savvy, and often understood as being a data structure that could magically change things. That sense of wonder and amazement has now evolved into a sense of urgency, and blockchain has evolved too in the last few years. In this article, let us take a look at how blockchain has come to be a cultural phenomenon of contemporary times, from being a technological buzzword just a few years ago.  In short, the evolution of blockchain is no less Darwinian, and it probably has the potential to undo the damage that modern technology and science has caused to the world. The evolution of blockchain can be broadly classified into three stages. Blockchain’s evolution can be roughly categorized into the era of cryptocurrencies, the era of contracts, and the era of distributed applications. When blockchain came to be discussed as a niche technology, it was from the standpoint of currency and Bitcoins. Blockchain 1.0, as it is also known in some circles, heralded an era of cryptocurrencies, enabling people to make transactions bypassing standard currencies. Cryptocurrencies such as Ethereum, Bitcoin, and AltCoin made use of blockchain’s growing list of records (blocks) to verify transactions using distributed ledgers. As each transaction comes with a timestamp and can be verified permanently, blockchain gave rise to peer-to-peer financial services. Within no time, savvy entrepreneurs began to provide services ranging from currency transfers to remittances made online. In other words, Blockchain 1.0 ushered a radical digital payment system that the world wasn’t yet prepared for. So much so that it felt subversive and almost destabilizing to traditional financial and banking institutions. Blockchain 2.0: The era of contracts The evolution of cryptocurrencies and Bitcoin encouraged traditional banking and financial institutions to adopt blockchain as well. It was during this phase that blockchain ceased to be subversive, but began to be viewed as something phenomenally important and profound. Blockchain 2.0 garnered the interest of every C-level executive and that of every investor. Within no time, legacy institutions began to consult their IT departments and started to implement and deploy blockchain technology to verify property records, implement smart contracts, verify share purchases, and even manage identities of customers. Very quickly, blockchain’s applications rose above and beyond financial transactions, and it became the de facto method to manage contracts. As each transaction is immutable, and distributed ledgers can’t be tampered with, governments, real estate agencies, financial institutions, and even health entities started to use blockchain to verify identities and information, manage contracts, and ensure safety and security. This was the era of Smart Contracts, tiny computer programs that remain embedded in the blockchain, that automatically facilitate, verify, and enforce contract performance. Ethereum Blockchain is a popular Smart Contract service that many would recognize. Blockchain 3.0: The era of distributed applications With organizations from a small business entity to actual government agencies using blockchain, it evolved into something larger than anybody could ever have imagined. Currently, we are in Blockchain 3.0, which is dominated by decentralized applications also known as DApp. DApps make use of blockchain’s decentralized communication and storage to run backend codes. What started as a cryptocurrency tool evolved into a contract management method. Currently, blockchain’s decentralized models have given rise to cultural shifts,  that involve verification sans human intervention. As the human activity of all sorts is vulnerable to falsification, trustless technologies such as blockchain provide the solution that the world needs today. Blockchain’s decentralized applications are distributed across networks, making sure that there is absolutely no room for hacking or vulnerabilities. While blockchain is not a utopian solution, it is the best model that we currently have, to ensure safety and security for all kinds of human activities. Decentralized applications have begun to reduce human errors, human intervention, and even the very real threat of crimes committed by humans. DApps have resulted in blockchain being used to achieve consensus, verify using digital IDs, protect IPs, manage media, and enhance governance and healthcare. In other words, blockchain is no longer limited to currency, market, or contracts. It is now used to verify, record, and arrive at a consensus on data and information. Blockchain’s evolution has helped modern businesses to meet various demands that previously were unattainable. Blockchain has made it easier for automation, ERP, and software integration easier and more trustworthy. Blockchain is now being used to program machines to autonomously place orders when replacements parts are required, eliminating human approvals. If something goes wrong with a machine or a computer, or even a system, the programmed tool recognizes when there is a flaw, and places a replacement order using blockchain autonomously. This is one example of how human intervention can be eliminated to enhance security and trust. These implications can be witnessed in the Internet of Things, health and asset management, governance, etc. The cultural implication of blockchain The cultural implication of Blockchain 3.0 is the question of trust. Blockchain has reinforced the idea that technology is more trustworthy than humans, and that humans can be corrupted while technology can’t be. Traditionalists would have argued that technology can be corrupted too, by humans who are determined to, such as hackers. However, Blockchain negates this argument simply because of its decentralized nature, immutability, and permanency of records. Blockchain raises a number of ethical questions, including asking ourselves if we have lost trust in humans. While this is beyond the premise of this article, it suffices to say that using a trustless technology such as blockchain will help avoid the many blunders that humans have already committed.

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Twitter Chat : CIO’s Perspective on #DigitalSuccess for 2018

We just organised an interesting & thoughtful Twitter Chat session today between 3PM- 4PM (IST). In this virtual panel discussion, we aimed to help our audience understand CIO’s perspective on #DigitalSuccess for 2018. This intuitive discussion was led by the country’s top CIOs and they shared their valuable insights on three major parameters like challenges, expectations, and solutions to achieve #DigitalSuccess in 2018. Let’s take a visual tour of this amazing session: Q1: What are the digital goals for your company in 2018-19? connect our employees more seamlessly and understand our customers better leveraging technology — Darshan Appayanna (@darshan_dash) March 16, 2018 To this Abhishek Rungta, CEO, Indus Net Technologies added “Connecting seamlessly with all stakeholders using the connected ecosystem is key to #DigitalSuccess. Well said :)” #DigitalSuccess creating a two way dialogue with our consumers is an imperative for great customer service, digital mediums are a great enabler of thy. — Akash Tyagi (@AkashTyagi17) March 16, 2018 Digitization of system controls in critical processes such as AP, AR, WMS , Internal , external stake holders , Automation of certain production tasks , driving division making with Analytics and use of cloud for critical loads are certain important goals for this next year. — Abhay Karhade ( मोदी का परिवार) (@abhaykarhade) March 16, 2018 We have gone ahead on the innovation platform developments , using business groups as well as collaboration very effectively — Abhay Karhade ( मोदी का परिवार) (@abhaykarhade) March 16, 2018 Q2: At what point will you consider your efforts towards digital initiatives to be successful? What does #DigitalSuccess look like for you? #DigitalSuccess I believe there has to be continuous milestones for measuring success in digital. It’s a journey and establishing a pragmatic roadmap of digital implementation is necessary. Though it varies across industries but KRAs could be Number of Influencers across social — Akash Tyagi (@AkashTyagi17) March 16, 2018 He continued, “Followers, ability to create consumer segments from data, customer adoption of any digital initiative like a new app downloads/MAUs etc.” A question was put forward by Abhishek Rungta:  We are relatively new to the digital world and must confess with constrained resources, our focus is indeed growth. Though at the back of my mind I do know that at at some stage soon, we need to work on a long term strategy, keeping our vision and brand at the centre. — Sanjay chakrabarti (@Sanjaychakrabar) March 16, 2018 Akash Tyagi replied to this saying: “#DigitalSuccess aside to growth, right impact across all customer touchpoints in creating a sticky experience propels loyalty and retention.” I also think digital is a very abused word. We have been doing this all our lives. what has changed is the pace at which you need to engage with people, how you engage and the technologies that enable this — Darshan Appayanna (@darshan_dash) March 16, 2018 For me, #DigitalSuccess begins with quicker launch of campaigns, more measurability and fast updates based on results. — Arun Agrawal (@ebizindia) March 16, 2018 Yes, it would be essential to celebrate smaller wins so as to build confidence in organizations on the Digitization initiatives — Abhay Karhade ( मोदी का परिवार) (@abhaykarhade) March 16, 2018 He went on to add “It’s very long way ..We all just started ..Many new techniques ..Technologies are disrupting market and one has to keep close eye on its impact…” Q3: What are CIO’s key challenges to achieve #DigitalSuccess for their organizations? #DigitalSuccess as many say Data is the new fuel, getting all that data under one view is of utmost importance, analysis could feed into multiple functions however as an Organization we must gather all possible consumer data under a singular view. That’s quite challenging — Akash Tyagi (@AkashTyagi17) March 16, 2018 Managing experiences is definitely key to success and also a challenge, specially with multiple devices, operating system, browsers and internet speed. — Abhishek Rungta (@abhishekrungta) March 16, 2018 #digitalsuccess in legacy companies, organizational change has been a big hurdle. The reason as i mentioned earlier, is the way people interact, needing instant access to information, self help, etc — Darshan Appayanna (@darshan_dash) March 16, 2018 #digitalsuccess "Culture" is the biggest hurdle you need to overcome. You can have the best technology, best customer engagement means, best data collection tools. but if the person who is interacting is not "culturally savvy" with the digital age, you have a problem — Darshan Appayanna (@darshan_dash) March 16, 2018 Q4: What can CIO’s do to make their #Digital initiatives more successful? CIOs , CEOs and CMOs need to put Fullest efforts in this Transformation journey. Support from Board, CEOs and other TOP management would be very critical aspect. Fear of loosing ..Should be eliminated to encourage Digitization culture … — Abhay Karhade ( मोदी का परिवार) (@abhaykarhade) March 16, 2018 Q5: Are you finding practical and measurable results from emerging technologies like AI/ML? #DigitalSuccess these are very early days but there is a huge scope for AI and ML based technologies. Being a leader in Media industry these are some immediate technologies adoption on our roadmap, since our job to provide personalised content to our consumers across all screens — Akash Tyagi (@AkashTyagi17) March 16, 2018 New Technologies are in early adoption stages ..But we can expect great amount of outcome as far as as stated earlier ..System controls , smoothen information flow , visibility across the operation , logistic chain ..Would be visible in time to come … — Abhay Karhade ( मोदी का परिवार) (@abhaykarhade) March 16, 2018 Q6: How does #DigitalSuccess responsibility distribute between CIO, CMO, and CDO? Two distinct responsibilities. CMO is business, CIO is enabler. when the CIO is not proactive in understanding business and talking to CMO, CMD, etc on how sales, revenue, operations can improve, the CMO becomes the driver! — Darshan Appayanna (@darshan_dash) March 16, 2018 #DigitalSuccess it’s important for a single person or team to drive an overall vision and digital roadmap for the Organization (typically a Chief Digital Officer) and work with CIO, CMO and CSO, to chalk out

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Top 10 Technologies Poised To Transform the Retail Industry In 2018

Contrast the experience of the shoppers until just a few years ago to the kind of experience some brands manage to offer today: quick, intuitive tech has replaced the tedium of standing in long checkout lines, complicated online checkout processes, and erratic online shopping experiences. Today technology has made the buying experience, streamlined, fast, stressfree and user-friendly. Technologies such as RFID to read barcodes, beacon-based functionalities to locate stores and intuitive tools to help people find exactly what they are looking for, have transformed shopping into that which, until some years ago, we could have envisaged only in Sci-Fi fiction! In the near future, cashierless stores, driverless cars, and 3D manufacturing are also going to become realities and transform the way we shop! We predict that 2018 is going to be transformative for retail buyers thanks to some or all of these technologies, which either are already in use or are being refined for wider and more effective application: Artificial Intelligence– Embedded into online stores, AI helps personalize shopper experiences, generates search results with precise accuracy. AI can also help reduce costs by obviating the need for models, photographers, and a studio to create quality product images. AI can help retailers and brands make accurate predictions to help with merchandising and capacity planning. One instance of effective AI application is the outdoor wear brand North Face’s use of IBM’s Watson’s Cognitive Computing tech that helped refine the shopping experience. Data collected from 55,000 users indicated a 60% click-through rate and 75% total sales conversions due to the computing tech that initiated a customer conversation to help determine exact product requirements. Augmented reality– Helping create a real-world atmosphere is another aspect that augments shopping experience. Cosmetic brands such as L’Oreal have most effectively adapted this tech to the online store experience. The Makeup Genius app brought the AR experience to shoppers; permitting them ‘try out’ makeup on their handheld devices to make a better choice. In times to come, more brands and varied products will tap the potential of this tech. Facial recognition– The obvious uses for retail are many here: stores can help personalize the shopping experience based on collected data about the shopper’s gender, age, ethnicity and other details. There are diverse ways to apply facial recognition into the retail space; one example being an FR based system called ‘Smile to Pay’ installed in a KFC outlet in China; which was used to measure user satisfaction. While cultural and privacy concerns remain, tech refinement may be able to address these concerns effectively in times to come. Blockchain– The ever-growing ‘blocks’ of records employing cryptography are predicted to find their place in 2018, according to Forbes. Blockchain tech is already moving the needle for product manufacturers and sellers in terms of increasing transparency, penetrating emerging markets, maintaining virtual warranty wallets and enhancing global supply chains. In the insurance space, for instance, blockchain application can assist in parametric insurance, peer-to-peer insurance, and microinsurance. Wearable tech–Smartglasses, smartwatches, wearable scanners, wearable cameras and ‘hearables’ are transforming retail, and have the potential to further revolutionize the space and customer behaviors. At a time when e-commerce is diverting customers from bricks and mortar stores, wearable tech holds the potential to redirect buyers to physical stores. Data relating to location, body temperature and motion can also help refine decision-making and the overall user experience. The GoInStore’s application lets customers ‘browse’ without having to go into a store; while still receiving any personal assistance required. The Pinnacle Response wearable camera helps with crime detection and control while wearables such as Onyx by Orion labs helps workers communicate and deal with customer requests effectively. RFID – Radio frequency identification, which has been the default system for billing at checkout counters for many years, also helps address security concerns by offering elegant solutions against shoplifting. It helps track inventory and is a hugely important tool for consumer research. Brands such as Amazon Go have already incorporated the use of RFID in the way that they permitted customers to make purchases off shelves and leave without actually checking out of the store. Purchases are charged to the buyer’s Amazon account, who receives a digital receipt of payment. Such examples of practical use of RFID to ease the shopping experience are only going to increase in times to come. Virtual /Digital assistants– The use of this tech to enhance buyer experience is at a nascent stage but presents exciting possibilities particularly when leveraged by AI.The expected demand for these automated software apps and platforms will double in2018 and possibly garner 1.6 billion active users by the year 2020. Features such as natural language interface, the ability to personalize and fine-tune product offerings to individual buyer preferences and access to a wide spectrum of data make this almost inevitable. Refinements in Apple’s Siri, a new device for Microsoft’s Cortana, and new features for Amazon’s Alexa seem to indicate the use of virtual /digital assistants is only set to rise. Drone delivery –The concept of unmanned vehicles or drones to transport packages, deliver food and so on still sounds rather fantastical, but this is closer to reality than we think. Forbes thinks that drone deliveries will play a huge role in the next decade or so. A JLL (Jones Lang LaSalle) report predicts that drone products will start out being used in the store my retailers, then perhaps for boosting the security of store perimeters and warehouses as well as for construction management. Convenience store 7-Eleven has already tested out drone delivery systems by successfully delivering chicken salad, coffee, ‘Slurpees’ and Donuts to a Reno, Nevada family. In the future, the possible applications are only poised to increase, given crowded roads and difficult to navigate traffic. Robotics retail – Robots as shop assistants and robots functioning autonomously in manufacturing and packing seemed far-fetched a while ago, but today Amazon uses a 45,000 strong robot ‘fleet’ to help fulfill warehouse orders. Robotics in retail opens up some exciting possibilities in terms of warehouse

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What Are The CIO’s Top Priorities in 2018- Excerpts From A Twitter Chat by DellEMCIndia

An interesting and insightful chat session took place today on Twitter 3PM- 4PM (IST). It was a virtual panel discussion in which we had the Top CIOs of the country talking about the Top Transformation Goals for 2018. It was moderated by @DellEMCIndia.  Let us walk you through! The first question (1/2) To change the role of CIOs, #IT leaders should be able to unlearn old methodologies & learn new & faster ways of experimentation which may help in quick decision making. #CIOPriority2018 — Mukesh K (@MukeshKrip) February 28, 2018 He also added, “CIOs should also learn to make choices with limited knowledge & increase business benefits.” The second question put forward was 1/2 People, process, & scalability are the three factors that surface while enabling #technology implementation. We identify skills required to implement technology & the train accordingly. #CIOPriority2018 — Vikas Arora (@techievicky) February 28, 2018 He further explaind that “We identify skills required to implement technology & the train accordingly. Also, being a global organization, we need to ensure the harmonization of technology across offices. Another major concern is compliance with GDPR”. The third question by the Dell EMC India team was, (1/3) Basically, using latest #technologies like #RPA to automate customer interaction is one area. Creating #virtual assistant using #AI to convert customers as well as assist salesforce is another growth area. #CIOPriority2018 — Anjani Kumar (@anjaniglobal) February 28, 2018 He went on further to explain how for consumer-facing companies, VR based solutions can change and for manufacturing, robotics, IoT, & 3D can implement the changes which were not possible earlier. He agreed that CIOs are already experimenting with Blockchain. Mobility solutions & agility with the cloud is taken for granted for any services these days. An interesting question asked to the panel was about CyberSecurity. •(1/3) Organizations need to increase their budget & spend money for #CyberSecurity. Organizations are aware of the risk & negative impacts/losses which may happen due to insufficient readiness about Cybersecurity but still they don’t take measures. #CIOPriority2018 — Naresh Pathak (@pathaknk) February 28, 2018 He highlighted that there is a need to have dedicated and skilled Information Security personnel in the organizations, which is currently missing and there is a huge requirement of Cyber Security awareness among employees. Towards the end of the session the question put forward was #CIOPriority2018 (1/2) Detecting & responding totoday’s advanced threats, phishing, DDoS, #ransomware & other attack types #CIOPriority2018 — Anis Pankhania (@Anisyp) February 28, 2018 He highlighted the vulnerability in connected sensors, use of AI, Machine Learning in attacks are some of the challenges for CIOs that pose a threat to their organization. The session was followed by Q&A  session where panelist took some questions and shared their thoughts. Of course. Although many a times it is more like augmentation rather than just hiring due to diversified skill need in #DigitalEra #CIOPriority2018 — Anjani Kumar (@anjaniglobal) February 28, 2018 Yeah expectation from CIO is really changing and it is more like business person than pure tech side #CIOPriority2018 — Anjani Kumar (@anjaniglobal) February 28, 2018 Absolutely, primarily it depends on what industry you're in and what's the application of #AI and #robotics. Being #security enthusiast I see there is lot what #AI can do for proactive defense #CIOPriority2018 — Vikas Arora (@techievicky) February 28, 2018 This was one of the most power packed session where we had some great insights from Top CXOs of the country. We look forward to having more such conversations with you in the future.

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