Category: E-commerce

Indian E-commerce and Taxation

E-commerce sector is buzzing with deals and sales. But when it comes to taxation policy, the sector does not sizzle, especially on the Budget day. The only spark was the Government’s pledge to implement the much-delayed Goods and Service Tax (GST) by April, 2016 and the improvement associated with debit and credit card transactions. The Tax Structure Direct Tax or Income Tax is never a problem for eCommerce companies as there are settled laws applicable uniformly for this sector. However, the real challenge lies with the Indirect Taxes including VAT/CST and Service Tax. The Indirect Tax laws have not been able to identify the evolving business models and hence, have become a hindrance in the operation of market place or service model. The Union Budget for 2015-2016 announced a hike in service tax from 12.36% to 14%, which will greatly impact the online buyers. It will result in a higher rate while shopping online. When talking about the real challenges, the entire eCommerce segment is having difficulty categorizing their offerings as ‘Goods’ or ‘Services’ for charging the Value Added Tax (VAT)/Central Sales Tax (CST) or Service Tax. It becomes tricky to assess whether the transaction is carried for sales of goods including VAT/CST or a provision of service associating the service tax. Both VAT and service tax exercises right over all digital transactions, thereby, leading to continual dispute and litigation issues. The Tax Structure for Inter-State Business Transaction The requirement of way-bills, statutory forms and road-permits for inter-state movement of goods is another big hassle for the eCommerce companies. Certain states under the VAT/CST legislation impose local registration requirements for the entry of goods into the states, thereby, making inter-state transaction not so smooth for the eCommerce entrepreneurs. Tax Application on eCommerce Business Models E-commerce businesses categorically follow inventory based model or ‘market place model’ – Inventory Based Model In case of inventory-based model, the company engages in commerce directly. The VAT/CST is levied on the sales of goods and is collected by the state where the seller and the buyers are present and by the exporting state, in case of inter-state sales. In such a situation, where the seller is registered in one state, has warehouse at some other state and sells goods to a person in a third state, the VAT/CST will be charged and collected by the state where the warehouse is situated and from where the goods are being supplied. E-commerce companies are trying to set up their warehouses in those states where there are lower taxes on products. However, some states are losing on revenue because of lower taxes on products that are being supplied to other states. Market Place Model In case of market place model, eCommerce companies facilitate the provision of eCommerce transactions by acting as a platform, in return for a commission from the sellers of the goods and services. Service tax is levied on the commission earned. Similarly, the eCommerce companies who are not into trading of goods and rather provide online services have to pay the service tax on the fees received against the services provided by them. For instance, downloading of software, music and travel related services or matrimonial services come under the ambit of eCommerce subject to service tax. The service tax is charged and collected by the Central Government and the place of provision is not a concern as long as it is in India. However, export of services is exempt from the taxes. Hybrid or Facilitator Model Fulfilment model is a variant of market place model. Apart from acting as a facilitator, eCommerce companies also provide services as warehousing, delivery and packing. However, in this type of trades, the companies being a facilitator also have to pay service tax on its commission income and the seller has to pay VAT/CST on the sales of goods. But in a scenario, when the seller and warehouse are located in two different states, additional VAT is demanded by the state in which the warehouse of the eCommerce company is situated leading to either loss to the state where the warehouse is situated or double taxation on the part of the eCommerce company. E-commerce Entrepreneurs’ Expectation The online merchants are looking forward to tax incentives that will help them to promote investment in sectors like logistics and new technological invention. A boost in these spheres can bring in revolutionary effects, which will ultimately benefit both the business and the consumers. However, there should be a better clarity when it comes to tax guidelines for transactions like e-wallet, drop shipment or gift voucher. The entrepreneurs want more funding option in their online businesses. They expect 100 percent FDI for eCommerce to move ahead of competition. Foreign investors can make strategic investments in smaller online retailer and this ultimately will be a huge gain to the ecosystem. Currently, the Government of India is allowing 100 percent Foreign Direct Investments in single brand and up to 51 percent FDI in multiple-brands for all eCommerce companies. The least they expect is a well-planned eCommerce and online business policy to make it move to the ladder of success.

Read More »
Online Transformation of Real Estate Industry

Online Transformation of Real Estate Industry

With the increasing number of buyers and sellers using the internet to find real estate information, eCommerce has a dramatic impact on the future of real estate industry. The high level of internet penetration coupled with the digitally connected lifestyle is encouraging people to execute every search via online. The role of the property realtor Vendors need to target the demand at an early stage. They need to understand the potential of those buildings that are most easily adapted to eCommerce to help marketing. They will have to use the demographic data to predict areas that best suits their property development. Ecommerce has completely changed the structure right from the best location to the best space with the specification becoming far more important. The growing preference of online search in relation to real estate All information under one roof The online medium helps an interested buyer or a potential buyer focus on two important aspects – discovery of listings and detailed features of the property. Online search helps the end-users go through independent data, reviews and advice about the project, locality, neighbourhood profile, amenities, total area of the house, price as well as the builders. In addition, accurate content, well designed landing page and call-to-action buttons makes online search perfect for the buyers. Three-dimensional representation of property The right positioning of the property is crucial to attract potential buyers. 3D representation of property and its crystal clear images add to the visual appeal. The step by step video shows the gradual progress of the property. The real value of the assets gets enhanced with portals equipped with real photos, map-based property searches and especially when viewers get the opportunity to see every bit of their preferred building. Online branding is personal Online search serves as a potent way to educate buyers about the brand. It guides viewers through the process of purchasing a home. This emotional connect builds a mix of both formal and informal conversation with the prospective and creates a brand image that truly understands the sentiments behind investing in a property. Cost and time effective The majority of the push market strategies including previews in TV, advertisements in newspaper and movie hall incorporate a huge amount of advertising investments. Moreover, one needs to get hold of a newspaper or wait for TV previews to learn about real estate information. However, that becomes a little challenging in our super busy life. In addition, such marketing strategies fail to execute proper call-to-action. But online marketing is both cost and time effective. There are measurable outcomes of the advertising money spent here. Both the online paid and social media outreach plan reach the target audiences with the intent of creating brand awareness and driving the urge to make inquiries. The digital influence on online search 78% of people research for a brand or product online before making a purchase 73% of buyers trust brands with positive reviews 63% of people want to hear a positive product review at least 3 times to believe 80% of customers reverse their purchase decision after reading a negative review online 90% of buyers trust recommendations from people they don’t know Recently, a famous real estate developer, Siddha Group is offering online booking of their residential apartments with the option of COD (Cash on Delivery) service. In this regard, Indus Net Technologies is proud to be their digital solution partner. Digitalization is truly the future. The majority of the real estate websites have become one –stop-shop for prospective buyers to do their homework, compare prices, check reviews, location and focus on key factors that are more likely to match their expectations. The online platform is gradually becoming popular with the real estate industry for showcasing and creating awareness for their brand and also for interacting and engaging with customers. It is creating that ‘extra’ to optimize buying behavior.

Read More »

Real Estate Now Logs into E-commerce

It’s another proud moment for Indus Net Technologies to be the technology partner of the famous real estate developer Siddha Group in their pioneering journey of real estate e-commerce. Siddha Group has recently launched Siddha Waterfront, an exceptional housing project of 1800 apartments around a natural lake located at Khardah in Kolkata; and what makes Siddha Waterfront more exceptional is its facility of online booking of apartments. Siddha Waterfront is the first ever housing project by a Kolkata based real estate developer that is offering online booking of residential apartments with the option of COD (Cash on Delivery) service. Owing to the recent e-commerce trends all over the world, the real estate group thought it to be viable to tag their housing project with such an advanced online booking facility. After all, according to Google India, 30% of the total online property search is made from smartphones and tablets. This surely reflects the time constrain that people have nowadays; and to address this issue, Siddha Group has joined hands with Indus Net Technologies. Indus Net Technologies, with its more than a decade of experience in e-commerce development, customization and migration, is an expert in developing world-class e-commerce websites and mobile applications, integrating payment gateways etc. The company is even a certified partner of some of the renowned e-commerce platform providers like PrestaShop, Bigcommerce, nopCommerce, Shopify etc. This rich industry experience has helped the real estate group choose us as their sole technology partner for offering an easy property purchasing option to the busy buyers of today. Besides the COD facility, the partnership between Indus Net and Siddha Group has resulted in offering a number of other options that make it convenient for people to apply for an apartment in the Siddha Waterfront from anywhere at anytime. Indus Net Technologies has implemented the idea of real estate e-commerce in such an innovative manner that apart from registering online to get the application kit and applying online for an apartment, applicants can even check the status of his or her application. With Siddha Waterfront, the Siddha Group along with Indus Net Technologies has not just aimed at redefining the lifestyle-housing standard in the area but has even tried to take a pioneering step towards real estate e-commerce, which is still in its nascent stage in the City of Joy.

Read More »
How to Deal with Your Magento Go/ProStores Service Discontinuation

How to Deal with Your Magento Go/ProStores Service Discontinuation

This February Magento has planned to discontinue Magento Go and ProStores giving small e-retailers across the globe using any of these platforms a headspin about how to continue with e-retailing business. Are you among those e-retailers? Then here is how you can sail through this challenging phase. Magento, the most popular e-commerce platform and a prominent offering of eBay Enterprise, has already announced the discontinuation of two of its most important products, Magento Go and ProStores, from 1st February, 2015. Being geared towards serving the small and medium-sized online retailers, both of these e-commerce products serve 10,000+ e-commerce merchants like you, around the world. Hence, the discontinuation of Magento Go and ProStores would not just affect a large part of the global e-commerce business but is even more likely to make each of the e-commerce websites based on any of these Magento products go through a tough time within the next 30 days of the discontinuation. Would it affect your e-business? Here are some of the most viable issues that you might come across, in case you have a Magento Go or ProStores based e-commerce website: Your e-retailing store would become non-functional Access to customer data would be lost Access to e-store content including images would be lost Customer support for these platforms would become unavailable How to solve it? Magento has come up with the following two ways to solve the issue and help the e-commerce merchants like you to continue with the existing e-stores: Solution #1: Magento would still continue offering the Community and Enterprise editions that are mostly geared towards big e-retailers. According to Craig Peasley, the Senior Marketing Director of Magento, it would be worthy for you to go for any of these options if you are looking forward to customizing your e-retailing store more than before or your e-retailing shop is growing fast. Solution #2: You, as an e-retailer, can migrate your e-store from Magento Go or ProStores (whichever your e-store is based on) to a similar SaaS based e-commerce platform offered by Bigcommerce, an e-commerce platform provider that Magento has partnered with. Mr. Mark Lavelle, the Senior Vice President (Product and Strategy) of eBay Enterprise thinks this partnership would help the small e-retailers to continue with their e-retailing business without any difficulty. How to migrate? Indus Net Technologies can help you to migrate your Magento Go or ProStores based e-store to both Magento’s Community or Enterprise editions and Bigcommerce, depending on your business requirements. Indus Net Technologies, a certified partner of Bigcommerce, has got 10+ years of industry experience that can help you move from Magento Go and ProStores & leverage the Bigcommerce platform for a smooth continuation of your e-retailing business. Moreover, the company has got a proven track record of seamless e-commerce website migration and the required expertise to offer full support for both Magento Go and ProStores platforms all through the transition phase. Besides full customer support services, you can reap the following benefits if you transform your Magento Go or ProStores based e-commerce website to this new e-commerce platform: Free e-commerce website migration No 1st month charge Advanced eBay integration without any monthly charge through ChannelUnity Discounted and free services up to $ 1,200 Want to go for this transition? The transition process might take a period ranging from a day to a week, depending on the size of your e-store & customization you require. Consult us at info@indusnet.co.in to plan your e-store migration and continued business operations.

Read More »
Using Your Existing Magento Platform for B2B Enterprise E-commerce

Using Your Existing Magento Platform for B2B Enterprise E-commerce

No matter which business model you are into, it is utmost important to equally focus on the B2B (Business to Business) needs of your business while you run a retail e-commerce business; focusing solely on the normal B2C (Business to Customer) is not enough. Now, you must be wondering why. Here are the key reasons for your consideration and business success: The first and foremost being B2B enterprise e-commerce always co-exists with B2C business. Almost every retail online portal necessitates having the presence of distributors, resellers, sales employees, wholesalers etc. for a continued business growth with sustainable revenue from these business stakeholders. After all, a considerable amount of revenue that gets generated from this channel can be used for boosting marketing campaigns and increasing sales for your B2C business. It’s true that Magento, like any other SaaS or Open Source software, mainly supports B2C model; however, Magento is flexible enough to be attributed with a number of B2B features. This blog would take you through a detailed synopsis of which B2B features Magento can be configured with and which B2B features e-retailing often needs. B2B features Magento can be configured with Some small changes in the As Is Magento installation can provide you with almost all the B2B features required for your business. As nowadays, B2B portal needs are similar to the fundamental B2C business needs, it’s not too difficult to customize Magento with the following features that are mostly required by retailers, resellers etc. like you: Discount details Downloadable data sheets and manuals Invoice and order history Live customer help Order and shipment details Product details with multiple images Product suggestion and wish list Quick re-ordering Video tutorials B2B features your e-commerce portal might need Though B2B business needs are widespread and even 25% of those requirements can hardly be predicted, but here are some of the most common B2B features that e-commerce businesses generally need: Company Account:  If you are into e-commerce business, you would know that the basic difference between B2C and B2B modes of business is that in B2C mode, an e-commerce portal is browsed by consumers, whereas, in B2B mode, partner companies access an e-commerce website. Hence, if you fall within the latter category, your e-commerce business would necessitate having a company account with a list of contact persons who are authorized to place online orders against the name of his or her company. Financial Data Management: If your business deals with bulk orders from companies, then your e-commerce business might need to disable or hide financial details from contact persons of those companies when they browse through your e-commerce website. This B2B feature in Magento would help you do that. Payment Method Integration: B2B businesses depend on different payment modes than B2C businesses. B2C businesses mostly use payment gateways like Authorize.Net, PayPal etc., whereas, B2B e-commerce businesses prefers using conventional or offline payment modes like credit limit, purchase order etc. However, many companies nowadays think it to be wise to use both. If you are among those companies, you would surely need this B2B feature in Magento. Now, Magento includes purchase order by default but to make it more B2B business friendly, it’s necessary to include such a feature that would allow contact persons to attach a PDF based purchase order if they like to. Moreover, credit limit that you can set for your partner companies at the onset of a financial year is something new for Magento. You can set this credit limit on the factors like order frequency, average order amount and payment status etc. Automated Order Approval: You, as a B2B business owner, might require approving orders and hence, need to have a prearranged order approval process in place. However, it’s always good to have an automated order approval process for your business that would enable your Magento based e-commerce website to automatically approve orders based on some criteria like total order amount, quantity etc. However, to set such a criteria specific automatic order approval process, your e-commerce website needs to have a rule engine through which you would be able to set criteria against each organization account. Organization Account Management: Sales employees who are mostly responsible for managing organization accounts associated with your B2B e-commerce business often require doing the following things: Creating and updating organization accounts Placing orders on end customer’s behalf Checking order status and updating contact persons Quickly finding out an organization account in Magento Placing quotations in Magento Now, to make organization account management easier for your sales employees, it is important to feature your Magento based e-commerce website with this B2B module. Other  key B2B features that you can achieve through Magento extensions Company specific product catalog Company specific product pricing Quotation placing in Magento B2B e-commerce requirements are very much business specific and unique for the organization. Through this blog post, we have tried to cover the most common features of B2B e-commerce model. Apart from the aforementioned B2B e-commerce features, there are many other features that Magento can be configured with. Feel free to book a no obligation consultation session with our e-commerce specialists for more details related to B2B features in Magento. FAQs : How can I use my existing Magento platform for B2B enterprise e-commerce?  To use your existing Magento platform for B2B enterprise e-commerce, you need to customize the platform to meet the unique needs of B2B customers. This may involve adding features such as bulk ordering, account-based pricing, and multi-user support. 2. What are some of the benefits of using Magento for B2B enterprise e-commerce?  Some benefits of using Magento for B2B enterprise e-commerce include its flexibility, scalability, and ability to handle large product catalogs. It also has a wide range of features and integrations that can help streamline your business processes.   3. What are some of the challenges of using Magento for B2B enterprise e-commerce?  Some challenges of using Magento for B2B enterprise e-commerce include the need for customization to meet the unique needs of B2B customers, as

Read More »

5 Flaws in Your Website that Could Ruin E-commerce Conversion Rates

It is never easy to have a full-fledged e-commerce website. There are several things that one must take care of. Be it the way a website looks, functions or the way products are displayed, there are just too many things to consider. Most companies try and hire professional web designers to get their website up and running. Common considerations with respect to e-commerce websites While most of them are successful, there are always chances to improve the conversion rates. People simply visit the website and leave without purchasing anything and that affects your conversion rates. So, how do we ensure that the conversion rates are not affected by simply your own website? There are several things to consider here. Most of these considerations stem from the fact that there are just too many flaws within your website. E-commerce websites should be given special attention because once people suspect that something is of inferior quality, they do not waste time in leaving the website. They simply do not convert into a shopper. In order to ensure that people convert into becoming shoppers, you have to make sure that certain flaws are not committed to your website. You do not correct error pages There are just too many instances related to 404 errors and pages not being found by visitors. When a certain product is not available, make sure that you have a certain message that clearly states that the product is not available or that it is out of stock. Just making the page blank after someone purchases it is a sure way to drive away other customers, who feel that your website only has error pages. Your website is slow One of the main reasons people do not buy what they want online is because you are giving them a lot of time to think; and when customers have a lot of time to think, they usually prefer not to spend. They might regret not buying your awesome product later on but they still won’t feel the need to come back to your website. Make sure that you do not bore them into closing the page because your website is too slow. Hire a web professional to get your website up and running. Your website looks terrible Even in 2014, people run websites that look like they were built in 1999. A website that does not look attractive enough will not be well-received and people will simply not want to go through the process of staring at unpleasant images & text, which ultimately reduce conversion rates. Make sure that your e-commerce website looks great, contemporary and attractive. If need be, hire a professional web designer. You don’t correct grammatical errors When customers notice that there are too many typos, grammatical errors and sentences that look awkward, they will have a negative impression about you and your products, That leads to a situation where they will view your products as if they are inferior. This again reduces conversion rates. Make sure that you are simply not driving away people because you chose not to correct grammatical errors. Hire an editor when you can and get your copy edited. Your product pictures are not attractive enough One of the most important cues for shoppers is visual in nature. If products are attractive to look at, they will be tempted to buy. On websites, one solely depends on images and videos. Thus, your products should be presented in a very professional and attractive manner. If you do not present your own products attractively, no one will purchase them. Make sure that you hire professional photographers to take pictures of your products and upload only the ones that look the most attractive. All these tips should help you to ensure that your website does not have glaring flaws. These flaws can greatly reduce the chances of your website being successful and reduce the conversion rates. It is, thus, imperative that you take care not to repeat mistakes that others have committed. Try and follow the tips above and you might begin to see your conversion rate increase. It is not a difficult task to get a website that does not have flaws. If you feel your website needs a revamp, you could contact one of our web professionals.

Read More »

5 Tips to Enhance Profitability of E-commerce Websites

When it comes to the profitability of e-commerce websites, there are a number of tips that can make your products rake in the profits. The most important fact is that you are selling something online and there is no face to face interaction between you and your customer. With this in mind, you need to make every effort to ensure that your customer feels safe and secure to shop on your website and checkout. Here are some of the most important tips that we think will help you to enhance the profitability of your e-commerce website. Have an attractive interface There is nothing more important than an attractive interface to make sure that your website is easy to use. If the content and images are not placed properly and if the website isn’t designed well, people might just not proceed further to purchase whatever you are trying to sell. When a website is easy to use, people will find the information they want. They also will find it easier to go ahead and make a purchase, without being distracted by unnecessary limitations. Create a social media campaign One of the most important online tools is the various social networking sites. If you plan to sell your goods online, you must consider social media as one of the most important tools that you will ever find. Be it Facebook, Twitter or LinkedIn, you must make sure that your e-commerce website is talked about on all the social networking sites consistently. It is important to get people talking about your e-commerce website. The more number of people talk about your website, the better it is for your business. Have insignia of Visa, MasterCard and other checkout tools There is nothing more important than getting a Visa verified symbol on your website. It tells people that you are ready to take them in your trust and ensure that their credit card information remains safe with you. If you do not gain this trust, people may not trust you enough to part with their credit card details. Another important aspect is to ensure that you also accept PayPal payments. This is crucial because many people use PayPal to purchase online. Get your website built professionally One of the better ways to ensure that your website works well is to make sure that your website is built by a professional. There is nothing better than having a professional build your website. The several WordPress templates out there are great but if you want to stand apart and truly be successful in your online endeavor, you might want to get professional help when you can afford it. It comes with a number of benefits that you might be surprised of when you see the traffic to your website increase. Keep your website updated Always make sure that you post updated content on your website. It is one of the most important things that one can ever do. If a website is replete with outdated content nobody will want to read, let alone purchase. This is one of the main reasons why you should go ahead and update content regularly. Hire a professional writer and publish regular blog posts and well written product description. You might also want to publish e-books, whitepapers and other content regularly and give them away for free, so that people begin to understand that you are an expert in your field. What you should be bearing in mind It is not easy to gain success in the e-commerce field. It is already overcrowded and too many people have begun to try their success at it. You might also not be able to follow all the tips that you see everywhere else. Just make sure that your website is clean, well-written and that the checkout process is smooth. By taking the help of professional web designers, content writers and SEO professionals, you can ensure that people visit your website more often, leading to more number of sales. This is one of the reasons why we stress on the importance of getting your website designed professionally. It might cost a little more than using a template on WordPress but the payoffs are always very satisfying.

Read More »
manage-store-with-magento

What is Magento and Why is it Important?

Magento is excellent software that helps retailers to sell their products online. It is a feature-rich, open-source ecommerce solution to help the merchants with the design, content handling and functionality of their e-commerce website. It was developed by Varien (now Magento Inc) with a strong support from programmers within the open source community. Magento helps the merchandisers to create a customized website with a variety of content management tools. After its launch on March 31, 2008, it brought a revolution in the e-commerce platform market. Along with that, a significant number of online shopping started occurring through mobile phones. In fact, Magento mobile was released on May 30, 2010 which facilitated a spurt in the development of native mobile storefront applications. Such was its ability to transform the way online business operates that e-bay, a major online retailer, completely bought Magento in June 2011. Magento, written in PHP, is based on Zend Framework web application. And it uses EAV-based MySQL database to store data. As of now, Magento has been adopted by myriad online retailers across the world from small business owners to multinational companies like Harvey Nichols and Samsung Mobile Shop. How does Magento help online store owners? Magento provides a store owner a platform to operate in a systematic way with various options for payment and shipping. To minimise the privacy concerns of the store owner as well as the customers, Magento is equipped with a highly secured platform using a private SSL certificate. By offering safety and convenience to its customers, Magento-based websites have placed themselves among the top rated websites of the world. Let’s take a look at how you can manage your store with Magento: • Product browsing – Magento makes product browsing experience smooth for the visitor. The visitor is able to see multiple images per product, zoomed images, product reviews, stock availability, wishlist, sharing with friends through email and many such exciting capabilities. • Order management – Magento websites equip the customers to re-order previous orders, get email notifications, print invoices and get RSS feed of new orders. Besides this, website administrators can have complete view of order histories. Magento also creates customized offers and discounts as per the customer shopping patterns which are forwarded to the call center for follow-ups. • Analytics and reporting – Magento provides a thorough insight to the customer’s needs by integrating with Google Analytics and Website Optimizer. Its inbuilt reporting suite helps the administrator to monitor consumer trends and design strategies accordingly. Apart from that, Magento’s reporting feature allows you to get data on total sales, best viewed products, best purchased products, sales return, orders taken per day and so on. • Catalog browsing – Magento allows you to create a highly customized and feature-rich website. Catalog browsing includes features such as layered navigation, product comparison, reviews and ratings, recently view products, search with auto-suggested terms, filter items by product tags, grid listing, cross-sell and up-sell related product items. • Catalog management – Magento supports a vibrant catalog management system. It allows you to define products on the basis of size, color, design, features. What’s more, you can batch import and export the catalog, batch product updates, tax rates per location, customer group and product type. Magento enables you to create store-specific attributes instantly; approve, edit and delete product tag. You can also create low inventory alerts by enabling RSS feeds. • Customer accounts and service – Magento gives the facility to save unlimited addresses in the Address Book. Magento not only let customers check order status and track them, they can even save items to a wish list and share it with their friends and family. Customers are also able to view order history, get emails on order update. • Payment facility – Magento integrates swiftly with various payment gateways including PayPal, Amazon, Sage Pay Direct, Braintree, Google etc. Other facilities offered include saved credit card method for offline payments, accept checks/money orders/purchase orders, customer store credits. • Shipping services – Magento facilitates integration with shipment service providers like UPS, FedEx besides displaying real-time career rates including offers for special customers. Shipping services on Magento websites offer a great convenience including shipping to multiple addresses in one order, flat rate shipping per order, flat rate shipping per item, free shipping etc. • Checkout – Magento facilitates an efficient one-page checkout besides giving multiple payment methods to the customers. It also allows guest checkout. Other check out features include SSL security for both front-end and back-end orders, saved shopping carts with configurable expiration time, gift acceptance messages per order and per item, shopping cart with tax and shipping estimates. • Search engine optimization – SEO plays a major role in attracting the customers to your online retail store. Magento furnishes search engine friendly URLs and the Magento Rewrite tool assures control over meta-tags for product/categories and structure of product pages. Other than that, Magento enables auto-generated popular search terms page and site map for display on site. • International support – Magento helps you expand the reach of your online store at a global level. Magento can be presented in multiple languages and currencies. The user interface can be translated to over 60 languages. Besides, the product availability can be customized as per the local demand and availability. • Marketing promotions and tools – Marketing plays an essential role to create awareness about your company, increase footfall on your website and thereby increase sales. Magento websites offer bundled products, multi-tier pricing for quantity discounts, landing page tool for campaigns, recently compared products, online surveys and newsletter management. It is interesting to note that even private sales including events, invitations and category access permissions are provided on Magento based platform, a feature, specific to enterprise edition. • Site management – As a small business owner, you could be running various stores for different brands and products. Magento enables the administrator to manage multiple stores from one administration panel. Moreover, updating Magento to newer versions with enhanced features

Read More »

How to Improve Usability of M-commerce Sites?

M-commerce websites have become the norm when people sift through various options in making a well-informed purchase. As this trend is growing day-by-day, many brands have come up with innovative ideas to lure customers into their net. With the cut-throat competition that these websites are privy to, a web designer has to make sure that his work does not raise questions about its usability. Making your M-commerce website usable M-commerce has a whole lot of potential and this is clearly manifested nowadays in the tremendous growth this field of marketing is exhibiting. It has exhibited an 86 percent growth rate and has hit $25 billion in 2012. It is also expected to reach $86 billion by 2016 according to experts. Here are a few common usability mistakes that you as a website designer can be expected to commit. 1. A home page difficult to scan for users The home page that you often select as the landing page is the main thing responsible for the users to develop an image of the website. Once they land on it, they can build an image regarding the work of yours in their mind and you will have to leave no stone unturned in making it a pleasant experience for them while using it. This experience can translate into a profitable venture for you. According to a study, more than 70 percent of the first time users who land on a website avoid returning to the site because of the difficult-to-scan nature of it. If the home page and its links are displayed on an endless page there can be less chances of your m-commerce website translating into purchases or more visitors. As they say, ‘first impression is the last impression’. 2. Not well-sorted items or options As there is no freedom of creating a website with an endless list of products or links, it is better advised to categorize the products or the information in certain comprehensible and well-fitting groups. Also, the resolution with which the website is compatible with should be paid much attention to. The size of the font too should make the letters discrete and the length of the page being limited, an attempt should not be made to go the landscape or horizontal way. It may appear too cluttered. Drop-down menus and hover-cards can do the trick in settling this issue with page length. The former can go to great lengths and this is not restricted and the latter should be very informative and be displayed in a patch of contrasting color with the background. A black and white combination is always good for such kind of display items. 3. Having too many visual elements This is a blunder that even a quality brand website is privy to. There should not be a lot of highlighted options in the face and many users at the receiving end of this are not amused. They develop a spammy kind of feeling towards this website. This trick of marketing should instead be compensated by special offers categories that display freebies along with irresistible offers. People do not turn away from really irresistible offers. This should be bore in mind. 4. Giving less importance to privacy of the users and ease of information availability As M-commerce stores involve the transmission of a great deal of private and confidential information such as the purchase of the product, much emphasis has to be laid on the privacy of the user. The users need to be directed to a separate page in order to transmit the information to the merchant, but this should be done on the same consolidated page without taking much of their time. If they lose their already typed information because the page could not communicate with the server or it takes a large chunk of their valuable time because of DNS errors, they may get annoyed. This can also solve the problem of re-typing the information on the keypads that proves daunting. Also, it is always advised not to redirect users to a new window and all of the information should be as far as necessary displayed in the current window itself. This should be done to facilitate the users not only in handling credit card information, but also during furnishing other details regarding their location or advanced search queries. Users are a lot akin to filter their search using a lot of keywords and once these categories are not displayed in the same window itself or the primary search, they may move to other websites for the information. There are other websites that have a large bit of information readily available at hand. We would like to discuss a case study that describes how even well-endowed individuals have faltered. This downturn of events can provide you with a vague idea of the perils in store when a website is rendered unusable. Case Study: Mr. ABC, a freelance web designer, suffered consequences when the website he designed was plagued by usability issues or more precisely, privacy issues. This issue was the main culprit for causing him to lose his much important clientele. After quitting a job in the corporate world where he earned a decent salary, he developed a liking for independence: he decided to go freelance. His clientele provided him with work and there was no dearth of it. His work was commendable and he became the most sought-after web designer. He was a man of dogged perseverance and proved a hard taskmaster for his subordinates. This charismatic man built a reputation among his clientele that was purely by his own sweat and blood. All this reputation was dented with a single negligence in the work of his. Problems relating to the usability aspect started cropping up in the numerous websites he designed and the rapport he had with his clientele took a severe beating. An anonymous hacking group that was into ethical hacking and believed in creating awareness among website users took over a popular website he had

Read More »
MENU
CONTACT US

Let’s connect!

Loading form…

CONTACT US

Let’s connect!

    Privacy Policy.

    Almost there!

    Download the report

      Privacy Policy.