
The Human Element: Building Strong Relationships in Offshore Teams
Offshore software development or offshore IT services have become increasingly viable for several businesses who are seeking to lower costs while accessing the best global talent simultaneously. According to reports by Statista, the global offshore software development market is anticipated to reach a value of $88.9 billion by the year 2027, posting CAGR (compound annual growth rate) of 7.9% from 2020 to 2027 along the way. However, proper offshore workforce management is the need of the hour and that is where building stronger relationships becomes a necessity for project managers and other leaders. Here are some insights on harnessing the human element towards relationship building across offshore outsourcing teams. Offshore Project Management and Relationship Building – Vital Tips Here are some tips that will help you ace offshore workforce management, while building relationships that are strong and fulfilling. What Else Can You Focus On for Relationship Building? Now that you have an idea of the bigger picture, i.e. the philosophies that you have to put in place for better intra-team relationships, here’s looking at some of the action-oriented steps that you can take in this regard. Hierarchy of Needs and Why It Matters While following these tips will help you build stronger relationships among offshore teams, you should also lay emphasis on something called the hierarchy of needs. Maslow’s theory shows various levels in a pyramidal framework, with two overall needs, namely Growth Needs and Deficient Needs. Yet, motivation does not work in the same manner for everyone, especially across various levels of the organization. A remote senior software engineer with 10 years of experience may not be motivated in the same way as a junior developer just 1-2 years of experience, for instance. Maslow says that employees should first try to achieve their deficient needs before attempting to fulfill their growth needs. For example, you should first try to help your team members meet deficient needs like proper working hours, inclusivity, respect, tolerance, and job security. Thereafter, bring in measures to address their growth needs before their motivation levels start declining. These include more learning and skill-development opportunities, promotions, and compensation. Signing Off Remember that effective leadership is a lot about strong relationship-building and communication. It can be challenging to manage remote offshore software development teams, especially when you consider relationship-building with developers across multiple locations or even time zones. Yet, proper communication is always helpful in bridging gaps and creating a space for transparency and openness in dialogue, expectations, and collaborations. As the ex-CEO at Cisco, John Chambers, once stated, offshoring was a vital strategy for organizations who wanted to stay more competitive in today’s global economy, helping them leverage a worldwide pool of highly skilled talent and deliver high-quality software at a lower cost. Yet, to make it all work and achieve project end-goals, committed and productive teams are a must. That requires stronger relationships and robust leadership in turn. Keep these strategies in mind to get the best out of your team. Let the defining principles be- all for one and one for all!